ASHLYN ASTORGA
Estancia,US
Summary
Dedicated, Focused, Highly driven medical professional, seeking employment. I have the experience, knowledge and drive to help grow your company to best it can be. I am a very fast learner, goal oriented, team player. I would be a great asset to your company. I have over 9 years of experience of working in the medical field. I hope to be able to join your team and help grow your company.
Overview
11
11
years of professional experience
Work History
Medical Assistant Level II
Presbyterian Medical Group
08.2023 - Current
- Performing Medication administration, immunization administration.
- As well as point of care testing, A1c, urine analysis, Covid/FLU A&B/RSV testing, glucose testing.
- EKG, Foot exams, mini mental, and providing patient education.
- Organized and sanitized exam rooms and medical equipment to maintain optimal conditions.
- Collected detailed client medical histories, medication information, symptoms, and allergies accurately.
- Guided patients to exam rooms, responding to questions and ensuring readiness for examinations.
- Executed effective medical records management through diligent filing, organization, and scanning.
- Established strong patient rapport with effective communication that reinforced trust in care quality.
- Upheld a clean clinical environment by following infection control measures and managing biohazardous waste.
- Streamlined patient care processes with precise documentation of medical histories and vital signs.
- Promoted patient safety during exams by proactively addressing concerns and queries.
Lead Medical Assistant
First Choice Community Healthcare
08.2021 - Current
- With First Choice I became the lead medical assistant in August of 2021. I was working under medical providers aranging from Medical Doctors and Nurse Practioners. Had direct exposure to patient care, rooming, vitaling, immunization/medication administration, EKGs, venipuncture, patient discharge and anything else the provider needed assistancce with. As the lead medical assistant, I was incharge of home health referrals, hospice and durable medical equipment ordering, as well processing. Also, would help with patient intake/triage, nurse team was not available. I was very comfortable in every department from front desk, registering, verify insurance and patient demographics. As well as working in our pharmacy department, helping with medication refills, purposing new medication, coordinating issues with pharmacies, and in house medication dispensing. I also have had experience working in the laboratory department, venipuncture, processing specimens and assuring specimen stability. Knowledgeable with electronic health records and scheduling program. In all providing the best patient care possible.
Medical Assistant Level 3
First Choice Community Healthcare
06.2017 - 08.2021
- With First Choice I became the lead medical assistant in August of 2021. I was working under medical providers aranging from Medical Doctors and Nurse Practioners. Had direct exposure to patient care, rooming, vitaling, immunization/ medication administration, EKGs, venipuncture, patient discharge and anything else the provider needed assistancce with. Also, would help with patient intake/triage, nurse team was not available. I was very comfortable in every department from front desk, registering, verify insurance and patient demographics. As well as working in our pharmacy department, helping with medication refills, purposing new medication, coordinating issues with pharmacies, and in house medication dispensing. I also have had experience working in the laboratory department, venipuncture, processing specimens and assuring specimen stability. Knowledgeable with electronic health records and scheduling program. In all providing the best patient care possible.
Customer Service Representative
Sitel
06.2014 - 09.2015
- At Sitel, I worked with Starbucks call center. I was answering inbound calls about rewards programs, customer complaints, concerns, dessclating calls. Helping with fraudulant activity on customer accounts. Knowledge for PC, workflow or system, documenting in customer accounts.
Education
Medical Assistant Certificate - Medical Assisting
Carrington College
Alburquerque, New Mexico09.2016
High School Diploma - General Studies
Cuba High School
Cuba, New Mexico05.2013
Skills
- Computer Literacy Expert
- Multitasking Expert
- Phone Adequate Expert
- Time Management Expert
- Word Processing Expert
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- CPR
- Specimens collection and processing
- Laboratory specimen collection
Timeline
Medical Assistant Level II
Presbyterian Medical Group
08.2023 - Current
Lead Medical Assistant
First Choice Community Healthcare
08.2021 - Current
Medical Assistant Level 3
First Choice Community Healthcare
06.2017 - 08.2021
Customer Service Representative
Sitel
06.2014 - 09.2015
Medical Assistant Certificate - Medical Assisting
Carrington College
High School Diploma - General Studies
Cuba High School