Ashlyn Brookshire
Goose Creek,SC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
The Charleston Hat Man
11.2019 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Learn how to interact with people of all ages.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Supported efficient and timely replenishment of sales floor merchandise.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by monitoring shopper behavior.
- Logged reports, expenses, receipts and sales documents into digital database.
- Maintained clean sales floor and straightened and faced merchandise.
Cashier
Walmart
04.2020 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over [Number] patients per day.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC06.2021
Skills
- Time Management
- Stocking and Receiving
- Ability to Lift 40 Pounds
- Cash Handling
- Suggestive Selling
- Locating Merchandise
- Product Recommendations
- Folding Clothes
- Computer Proficiency and Microsoft Office
- Managing Cash Register
- Strong Communication and Interpersonal Skills
- Self-Checkout Assistance
- Merchandising and Display
- Excellent Written and Verbal Communication
- Teamwork and Collaboration
- Exceeding Customer Expectations
- Sales and Promotions
- Item Ticketing and Pricing
- Customer Service
- Energy and Physical Stamina
- Policy and Procedure Adherence
- Customer Needs Assessment
- Merchandise Receiving and Handling
- Meeting Sales Goals
- Building Customer Relationships and Loyalty
- Product Promotion
- Upselling Techniques
- Stockroom Upkeep
- Persuasive Selling
- Store Opening and Closing
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Speech Clarity
- Product Performance and Profitability
Timeline
Cashier
Walmart
04.2020 - 08.2020
Retail Sales Associate
The Charleston Hat Man
11.2019 - Current
High School Diploma -
Goose Creek High School
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