Ashlyn Dellinger
FAYETTEVILLE,AR
Summary
Dynamic professional with a strong background in data analysis and process standardization. Known for leveraging insights to enhance workflows and optimize operational outcomes, driving significant improvements in team productivity and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Analyst, Supply Chain Management
Walmart Transportation, LLC
Bentonville, Arkansas
11.2024 - Current
- Own and drive resolution of systemic operational issues, identifying root causes and implementing scalable solutions that reduced bank validation errors ~25%.
- Led cross-functional initiatives across product, technology, operations, compliance, and LEAN support group to eliminate structural blockers and enhance end-to-end workflows, achieving ~15% increase in processing efficiency.
- Leverages multiple platforms (Excel, Salesforce, and visualization tools) to build automated dashboards and presentations, improving data accessibility, reporting efficiency, and stakeholder alignment.
- Designed and deployed standardized SOPs, dashboards, and automation tools to scale operations, enhancing team productivity ~20% and minimizing manual intervention.
- Act as a key liaison for external carriers by leading training sessions and volume procurement forums to increase carrier participation in the overall organization.
- Collaborated with engineering and data teams to enhance carrier onboarding flows despite system constraints, scaling carrier network by 3,302 carriers (+256%) and adding 996 active carriers (+253%) in FY26.
Customer Experience Account Manager II
JB Hunt Transportation
Lowell, Arkansas
12.2023 - 11.2024
- Owned performance of a $70M national account, balancing profitability, service levels, and customer satisfaction.
- Streamlined billing and receivables processes, reducing payment delays by ~20% and enhancing financial accuracy.
- Delivered data-driven insights and forecasting, enabling faster, more effective customer decisions and improving load acceptance ~10%.
- Developed pricing and routing strategies through market analysis, resulting in margin improvements of ~5–8%.
- Cultivated executive-level customer relationships to reinforce trust and ensure long-term account stability.
Customer Experience Account Manager
JB Hunt Transportation
Lowell, Arkansas
04.2022 - 12.2023
- Managed a $60M portfolio of 8 customers, consistently delivering against service and financial targets.
- Negotiated competitive rates and optimized scheduling, achieving balance between cost, service, and network efficiency.
- Enhanced load coverage by ~15% through carrier strategy improvements and increased engagement.
- Expanded carrier network to enable scalable growth and ensure capacity reliability.
Education
Bachelor of Arts - Industrial And Organizational Psychology
University of Arkansas
Fayetteville, AR05-2022
Skills
Strategic Execution, Cross-Functional Influence, Process Standardization, Data-Driven Decision Making, Operational Excellence, Stakeholder Leadership, Automation & Scalability, Carrier & Customer Experience, Supply Chain Management
Accomplishments
Customer Experience Team of the Quarter — Q3 2023
Timeline
Senior Analyst, Supply Chain Management
Walmart Transportation, LLC
11.2024 - Current
Customer Experience Account Manager II
JB Hunt Transportation
12.2023 - 11.2024
Customer Experience Account Manager
JB Hunt Transportation
04.2022 - 12.2023
Bachelor of Arts - Industrial And Organizational Psychology
University of Arkansas