ASHLYN GALBRAITH
Columbus,OH
Summary
Dynamic professional with a proven track record at Pittsburgh Spice & Seasoning, excelling in accounts receivable management and fostering strong client relationships. Adept at multitasking and process improvement, I consistently deliver exceptional service while maintaining meticulous attention to detail, ensuring timely resolution of billing issues and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Server
Primanti Brothers
Pittsburgh, Pennsylvania
08.2025 - 11.2025
- Prepared and served food and beverages according to restaurant standards.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders efficiently using point-of-sale system.
Server
Coughlin's Law
Pittsburgh, PA
05.2025 - 08.2025
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
Office Administrator/Accounts Receivable Clerk
Pittsburgh Spice & Seasoning
Pittsburgh, Pennsylvania
05.2024 - 05.2025
- Organized, maintained, and optimized filing systems, including electronic databases and records.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Communicated regularly with vendors regarding invoice processing status updates.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Client Service Representative
A Step Up Veterinary Clinic
Bethel Park, PA
10.2023 - 05.2025
- Received and responded to high-volume incoming calls and emails in a timely manner
- Developed in-depth knowledge of company products and services to better assist customers
- Cultivated strong relationships with customers through courteous and helpful communication
- Processed payments accurately, including cash handling, credit card processing and check deposits
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems
Veterinary Assistant
Humane Animal Rescue
Pittsburgh, Pennsylvania
01.2023 - 10.2023
- Assisted in restraining animals during examinations or treatments
- Restrained animals for veterinary examinations, treatments and procedures
- Assisted DVMs during procedures by restraining animals, monitoring vitals and administering medications
- Greeted customers warmly and answered their inquiries about services offered by the clinic
Client Service Representative
Humane Animal Rescue
Pittsburgh, Pennsylvania
08.2022 - 10.2023
- Received and responded to high-volume incoming calls and emails in a timely manner
- Responded to complaints and resolved issues while providing high-quality customer service
- Developed in-depth knowledge of company products and services to better assist customers
- Followed all customer service policies and procedures
Server
Downey's House
McKees Rocks, PA
02.2022 - 04.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
Nanny
Mr. & Mrs. Easton
Little Rock, Arkansas
08.2018 - 05.2019
- Developed positive relationships with each child by providing nurturing care.
- Read stories aloud to the children and engaged them in creative play activities.
- Organized educational games and materials to encourage learning in a fun way.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
Education
General Education -
West Allegheny High School
Imperial, PA06.2015
Skills
- Multitasking
- Process Improvement
- Stress Management
- Telephone Etiquette
- Excellent Communication
- Accounts receivable management
- Relationship management
- Attention to detail
References
References available upon request
Timeline
Server
Primanti Brothers
08.2025 - 11.2025
Server
Coughlin's Law
05.2025 - 08.2025
Office Administrator/Accounts Receivable Clerk
Pittsburgh Spice & Seasoning
05.2024 - 05.2025
Client Service Representative
A Step Up Veterinary Clinic
10.2023 - 05.2025
Veterinary Assistant
Humane Animal Rescue
01.2023 - 10.2023
Client Service Representative
Humane Animal Rescue
08.2022 - 10.2023
Server
Downey's House
02.2022 - 04.2023
Nanny
Mr. & Mrs. Easton
08.2018 - 05.2019
General Education -
West Allegheny High School