ASHLYN GARDNER
San Diego,CA
Summary
Dynamic sales professional with extensive experience at Marriott and The Ritz-Carlton Bacara, excelling in sales reporting and customer service. Proven track record in enhancing operational efficiency and training new hires. Adept at contract management and crafting compelling proposals, driving significant improvements in sales performance and client satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Administrator
Marriott
San Diego, CA
11.2024 - Current
- Developed relationships with key stakeholders within the industry such as suppliers, distributors and other partners.
- Performed administrative tasks such as filing documents, scheduling appointments.
- Generated weekly reports on sales performance, analyzing trends and identifying areas of improvement.
- Prepared detailed proposals outlining terms of sale including payment plans, discounts, warranties.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
Sales Coordinator
THE RITZ-CARLTON BACARA
Santa Barbara, USA
05.2022 - 11.2024
- Merged and prepared proposals and contracts to ensure clarity and accuracy.
- Conducted site inspections for remote Sales Managers to facilitate decision-making.
- Communicated with existing and potential customers via phone and email.
- Provided exceptional customer service while screening potential catering leads.
- Led training for new hires as Sales Coordinator through hands-on coaching and mentoring.
Hostess (Angel Oak)
THE RITZ-CARLTON BACARA
Santa Barbara, USA
04.2021 - 09.2022
- Crafting personalized, luxury dining experiences tailored to guests' preferences.
- Assisting guests with all restaurant reservation needs throughout their stay.
- Lateral service in multiple Food and Beverage outlets as business levels deemed necessary.
- Resolved any customer complaints or issues quickly and professionally.
- Accurately recorded customer information into reservation system.
Keyholder/ Manager
BRANDY MELVILLE
Santa Barbara, USA
10.2019 - 04.2021
- Developed staffing schedules and trained all new employees to enhance operational efficiency.
- Ensured that all keyholder staff adhered to corporate dress code standards at all times.
- Communicated with off-site leadership to execute strategic store operations.
- Crafted engaging content for store displays to attract customer attention.
- Monitored cash register transactions to verify accuracy of funds received and change given out.
Education
Associate of Science - Communication Design
Santa Barbara City College
Santa Barbara, CA05-2017
Skills
- Sales reporting
- Contract management
- CRM software
- Customer service
- Sales tracking
- Training new hires
- Sales presentations
- Sales support
Timeline
Sales Administrator
Marriott
11.2024 - Current
Sales Coordinator
THE RITZ-CARLTON BACARA
05.2022 - 11.2024
Hostess (Angel Oak)
THE RITZ-CARLTON BACARA
04.2021 - 09.2022
Keyholder/ Manager
BRANDY MELVILLE
10.2019 - 04.2021
Associate of Science - Communication Design
Santa Barbara City College
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