Ashlyn Gentry
Albuquerque,NM
Summary
I offer a strong foundation in leadership and teamwork, coupled with a genuine eagerness to learn and grow in dynamic settings. I can bring an adaptable approach to managing operational processes and problem-solving in high-paced environments, and I work hard to maintain a calm and positive attitude. I have developed leadership and team management skills in a fast-paced, customer-focused environment along with a learned skill of conflict resolution. I excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere.
Overview
2
2
years of professional experience
Work History
Shift Leader
Amore Neapolitan Pizzaria
05.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
Bachelor of Arts - Studio Arts
University of New Mexico
Albuquerque, NM05-2027
High School Diploma -
Eldorado High School
Albuquerque, NM05-2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Strong verbal and written communication
Timeline
Shift Leader
Amore Neapolitan Pizzaria
05.2022 - 08.2024
Bachelor of Arts - Studio Arts
University of New Mexico
High School Diploma -
Eldorado High School
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