Ashlyn Gould
Spanaway,WA
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, honed at Wild Waves Theme and Water Park. Proven ability to ensure safety and provide exceptional customer service, while effectively managing emergency situations. Recognized for attention to detail and complex problem-solving, contributing to a positive guest experience. Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users. Outgoing student pursuing flexible part time employment with weekend and and evening shift options. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
Wild Waves Theme And Water Park
Federal Way, WA
05.2025 - Current
- Maintained constant surveillance of patrons in the swimming area at all times.
- Provided assistance to swimmers of varying skill levels.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Enforced all safety regulations and posted rules for patrons.
- Performed emergency rescues when necessary.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Crew Member
McDonald's Restaurant
Tacoma, WA
12.2024 - 06.2025
- Provided exceptional customer service by taking orders and addressing customer inquiries.
- Operated kitchen equipment efficiently while adhering to safety and hygiene standards.
- Assisted in maintaining cleanliness of dining area and food preparation zones.
- Collaborated with team members to ensure timely service during peak hours.
- Managed cash register operations, ensuring accurate transaction processing.
- Worked front counter, drive-thru and other areas.
Volunteer
Vivace Choral Program
Graham, WA
03.2025 - 05.2025
- Collaborated with musicians and producers to create engaging sets and arrangements.
- Adapted quickly to different performance environments and audience dynamics.
- Maintained professionalism during live events, ensuring smooth stage transitions.
- Participated in rehearsals and workshops to refine vocal techniques and stage presence.
- Developed a diverse repertoire of songs and styles, appealing to a wide range of audiences.
- Mentored younger singers to help build their understanding of the choral music.
Guest Services Associate
Maris Farms
Buckley, WA
09.2024 - 10.2024
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Assisted in check-in and check-out processes, ensuring efficient handling of guest transactions.
- Maintained cleanliness and organization of front desk area to enhance guest experience.
- Collaborated with team members to facilitate smooth operations during peak hours.
- Gave information about area attractions and provided directions.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
Education
Current High School Student -
Graham Kapowsin High School
Graham06-2027
Skills
- Lifeguard certification
- Strong communicator
- Customer service
- Attention to detail
- First aid
- Complex Problem-solving
- Certified in CPR/AED
- Emergency Response
Certification
- First Aid/CPR Certified
- Food Handlers Card
- AED certified
Languages
English
Full Professional
Timeline
Lifeguard
Wild Waves Theme And Water Park
05.2025 - Current
Volunteer
Vivace Choral Program
03.2025 - 05.2025
Crew Member
McDonald's Restaurant
12.2024 - 06.2025
Guest Services Associate
Maris Farms
09.2024 - 10.2024
Current High School Student -
Graham Kapowsin High School