Ashlyn Hilbrands
Tucson,AZ
Summary
Dynamic HR professional with extensive experience at the United States Air Force, excelling in employee training and performance evaluation. Proven track record in compliance administration and effective communication, enhancing workplace culture and engagement. Skilled in data analysis, I successfully improved HR processes, ensuring accuracy and efficiency in personnel management.
Overview
7
7
years of professional experience
Work History
CSS, NCOIC
United States Air Force, USAF
Tucson, Arizona
02.2025 - Current
- Maintained employee records using HR management software for compliance and accuracy.
- Responded to employee inquiries regarding policies, benefits, and procedures efficiently.
- Facilitated performance review processes by organizing documentation and schedules.
- Collaborated with team members to improve workplace culture and employee engagement initiatives.
- Prepared reports for senior management on HR-related topics such as turnover rates or absenteeism levels.
- Maintained accurate records of employee attendance, performance, and leave.
- Organized training sessions to educate staff on new policies and procedures.
- Collaborated with other departments to improve overall organizational effectiveness.
- Provided advice on salary administration issues such as promotions, transfers, demotions, terminations.
- Reviewed job descriptions regularly to ensure they accurately reflect current duties performed by each position.
- Evaluated existing human resources systems to identify areas for improvement or expansion.
- Managed employee relations through effective communication with staff members.
- Advised supervisors on disciplinary actions that comply with legal guidelines.
- Established, maintained, and updated employee files.
- Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
- Changed employee information such as address and alerted payroll staff.
- Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
- Conferred with management to develop or implement personnel policies or procedures.
Classifications, NCOIC
United States Air Force, USAF
Tucson, Arizona
11.2024 - 02.2025
- Maintained databases for tracking classification changes and product information.
- Reviewed documentation for adherence to company policies and industry standards.
- Assisted in training new staff on classification processes and tools used.
- Responded to inquiries regarding classification procedures and guidelines promptly.
- Documented all decisions made regarding job classifications and maintained records accordingly.
- Reviewed requests for new or revised job descriptions and recommended appropriate actions based on established criteria.
- Provided guidance and advice to management regarding compensation issues related to job classification.
- Analyzed job descriptions to accurately determine appropriate occupational classifications.
- Coordinated efforts with other departments such as payroll and benefits administration concerning employee compensation matters.
- Developed training materials related to position classifications for use by HR professionals throughout the organization.
Force Management Technician
United States Air Force, USAF
Tucson, Arizona
11.2023 - 11.2024
- Maintained employee records and updated information in HR systems regularly.
- Supported training initiatives by organizing materials and scheduling sessions.
- Established, maintained, and updated employee files.
- Changed employee information such as address and alerted payroll staff.
- Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
- Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
- Trained employees on HRIS software system and assisted with maintenance and updates.
- Coordinated with managers to ensure that staffing needs were met in a timely manner.
- Organized training sessions for staff members on topics such as safety procedures, company policies and software applications.
- Assessed employee performance through observation, feedback from supervisors and analysis of productivity metrics.
- Interpreted and explained human resources policies, procedures or regulations.
Commander's Support Staff Technician
United States Air Force, USAF
Tucson, Arizona
10.2021 - 11.2023
- Managed employee records and maintained confidentiality of sensitive information.
- Assisted in onboarding new employees and providing necessary training materials.
- Supported performance evaluation processes by organizing feedback and documentation.
- Resolved employee inquiries regarding policies, benefits, and workplace concerns promptly.
- Maintained office supplies inventory and ordered materials as needed for operations.
- Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
- Submitted monthly, quarterly, and weekly reports to management for mandatory reporting.
- Responded promptly to requests from managers for assistance in resolving personnel issues.
- Coordinated various training programs, seminars, and workshops for staff members.
- Supported HR team with special projects as requested including research tasks or creating presentations.
- Created correspondence related to terminations or other personnel matters upon request.
- Scheduled meetings between managers and employees concerning disciplinary action or grievances when required.
- Processed new hire paperwork and maintained personnel files in accordance with applicable laws.
- Provided administrative support to Human Resources department as needed.
- Maintained accurate records of employee attendance and absences.
- Managed filing systems for HR documents such as contracts, resumes, applications, ensuring all relevant information is readily available when needed.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Supported the performance review process by collecting and summarizing employee evaluations.
- Maintained employee records in compliance with state and federal regulations.
- Participated in HR training and workshops to improve skills and knowledge.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
Installation Personnel Readiness Technician
United States Air Force, USAF
Clovis, New Mexico
06.2020 - 10.2021
- Coordinated deployment schedules to ensure timely project launches across teams.
- Managed resources and logistics for efficient product rollout and implementation.
- Developed training materials for team members on new deployment processes and tools.
- Oversaw compliance with industry regulations during product deployment phases.
- Facilitated problem-solving sessions to address deployment challenges promptly.
- Maintained up-to-date documentation on all deployments, including detailed release notes.
- Performed root cause analysis when issues occurred during or after deployments were complete.
- Provided technical guidance and support to team members throughout the deployment process.
- Created detailed plans for each deployment cycle, outlining tasks and timelines for completion.
- Established best practices for managing source code repositories across multiple platforms.
- Maintained knowledge of advances in information technology systems and applications.
Commander's Support Staff Technician
United States Air Force, USAF
Clovis, New Mexico
05.2018 - 06.2020
- Supported performance evaluation processes by organizing feedback and documentation.
- Resolved employee inquiries regarding policies, benefits, and workplace concerns promptly.
- Maintained office supplies inventory and ordered materials as needed for operations.
- Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
- Submitted monthly, quarterly, and weekly reports to management for mandatory reporting.
- Responded promptly to requests from managers for assistance in resolving personnel issues.
- Coordinated various training programs, seminars, and workshops for staff members.
- Supported HR team with special projects as requested including research tasks or creating presentations.
- Created correspondence related to terminations or other personnel matters upon request.
- Assisted with onboarding new hires by providing orientation materials and conducting tours of the facility.
- Scheduled meetings between managers and employees concerning disciplinary action or grievances when required.
- Processed new hire paperwork and maintained personnel files in accordance with applicable laws.
- Maintained accurate records of employee attendance and absences.
- Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
Education
Some College (No Degree) - Human Resources Management
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Red Mountain Highschool
Mesa, AZ05-2017
Skills
- Employee training
- Project management
- Performance evaluation
- Compliance administration
- Data analysis
- Effective communication
- Conflict resolution
- Documentation maintenance
- Communication skills
- Team collaboration
- Compliance awareness
- Performance management
- Employee engagement
Accomplishments
- 3 Air and Space Achievement Medals
- 2 Air Force Good Conduct Medals
- Air and Space Outstanding Unit Award
- Meritorious Unit Award
Timeline
CSS, NCOIC
United States Air Force, USAF
02.2025 - Current
Classifications, NCOIC
United States Air Force, USAF
11.2024 - 02.2025
Force Management Technician
United States Air Force, USAF
11.2023 - 11.2024
Commander's Support Staff Technician
United States Air Force, USAF
10.2021 - 11.2023
Installation Personnel Readiness Technician
United States Air Force, USAF
06.2020 - 10.2021
Commander's Support Staff Technician
United States Air Force, USAF
05.2018 - 06.2020
Some College (No Degree) - Human Resources Management
Community College of The Air Force
High School Diploma -
Red Mountain Highschool