Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlyn Hubbard

Arlee,TX

Summary

Highly motivated and detail-oriented individual seeking a Mail Processing Clerk position. Eager to apply my strong organizational skills, attention to detail, and customer service experience to efficiently process and handle mail. Proven ability to work independently and as part of a team

Overview

1
1
year of professional experience

Work History

Customer Service Representative Intern

JCPenney Sales Associate
08.2018 - 12.2018


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Delivered prompt service to prioritize customer needs.

Guest Service Representative

Olive Garden
03.2018 - 07.2018
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Enhanced guest satisfaction by providing exceptional customer service
  • Fostered positive atmosphere, greeting guests warmly upon arrival.
  • Coordinated with other host/hostess team members during shift changes to ensure seamless transitions for incoming/outgoing staff
  • Maintained cleanliness and organization of the host/hostess station, creating an inviting first impression for guests

Customer Service Representative

Cinemark Tinseltown
08.2017 - 12.2017
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

In Progress - English

The University of Texas At Arlington
Arlington, TX
2003

Skills

  • Advanced MS Office Suite knowledge
  • Results-oriented
  • Strong interpersonal skills
  • Energetic work attitude
  • Customer service expert
  • Active listening skills
  • Follow-up skills
  • Payment processing
  • Data entry proficiency
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Excellent communication
  • Organizational skills
  • Attention to detail

Timeline

Customer Service Representative Intern

JCPenney Sales Associate
08.2018 - 12.2018

Guest Service Representative

Olive Garden
03.2018 - 07.2018

Customer Service Representative

Cinemark Tinseltown
08.2017 - 12.2017

In Progress - English

The University of Texas At Arlington

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Ashlyn Hubbard