Ashlyn James

• Responded quickly to guest inquiries or complaints in a professional manner.
• Delivered food and drinks from kitchen or bar areas to dining room tables.
• Communicated regularly with kitchen staff regarding order status updates.
• Took orders for food and beverages in a professional manner.
• Assisted guests with special requests and dietary restrictions to ensure a personalized dining experience.
• Recommended dishes based on detailed knowledge of the menu and wine pairings.
• Changed bed linens and towels, tidied up rooms.
• Sanitized all areas of the hotel lobby and public restrooms.
• Observed proper use of chemicals when cleaning various surfaces.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Scrubbed kitchen appliances, countertops and fixtures.

• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Cleared table and bussed dishes to allow for quick setups.
• Stocked server areas with supplies before, during and after shifts.
• Enjoy customer service interactions and making others happy.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
• Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
• Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
• Passionate about helping others grow, learn and advance no matter the age or subject!

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.

• Supervisor during shifts
• Responsible for opening and closing the store
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Collaborated with upper management to improve customer service processes and support structures company-wide.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Enjoyed helping the community
• Stocked inventory
• Organized displays

I helped customers navigate the website and place orders! I dealt with any customer issues in a timely and friendly manner. I did data entry for the company as well, entering in orders, address, card numbers and more. I answered the phones and spoke with venders and customers.