Ashlyn Jones
Bamberg,SC
Summary
I am a very quick learner, respectful person, and gets along with just about anybody. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
19
19
years of professional experience
Work History
Shift Leader
Hardee's
08.2022 - 09.2023
- I run my own shift and I make sure that the cashier's and the cooks are doing their job
- I also help the cashiers and the cooks when they need the help.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Janitorial
ServiceMaster Building Maintenance
08.2018 - 02.2023
- I clean the building such as sweep, mop, clean the bathrooms, take out trash, and vacuum the offices.
- Swept hard surface floors using broom or push broom dust mop.
- Sanitized break area kitchen counters, tables and sinks.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Dusted surfaces, ledges, fixtures and furniture.
Customer Service Associate/bookkeeper
BI-LO
08.2016 - 04.2018
- I help the customers when needed
- I also handled the register and ring up the items the customers purchase
- I also clean my area when it needs to be clean and put some products back where they belong.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Popeyes
02.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Production Worker
allied air
03.2015 - 01.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Cashier/Customer Service
Hardees
12.2013 - 10.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Customer Service
EZ shop
05.2012 - 09.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Customer Service
McDonalds
02.2009 - 06.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
cashier/prep/shift leader
Popeyes
05.2004 - 02.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
ORANGEBURG WILKINSON HIGH SCHOOL
Orangeburg, SC05.2005
Skills
- Customer Service
- Cash Register
- Housekeeping
- Cleaning
- Bookkeeping
- Commercial cleaning
- Custodial Experience
- Food Preparation
- Laundry
- Food Service
- Shift Management
- Cash Handling
- Customer Service Management
Additional Information
I am a very good listener when it comes down to listening to customers. I also have very good typing skills
Timeline
Shift Leader
Hardee's
08.2022 - 09.2023
Janitorial
ServiceMaster Building Maintenance
08.2018 - 02.2023
Customer Service Associate/bookkeeper
BI-LO
08.2016 - 04.2018
Cashier
Popeyes
02.2016 - 08.2016
Production Worker
allied air
03.2015 - 01.2016
Cashier/Customer Service
Hardees
12.2013 - 10.2014
Cashier/Customer Service
EZ shop
05.2012 - 09.2013
Cashier/Customer Service
McDonalds
02.2009 - 06.2011
cashier/prep/shift leader
Popeyes
05.2004 - 02.2009
High School Diploma -
ORANGEBURG WILKINSON HIGH SCHOOL