Ashlyn Josey

· Developed and managed event website to provide easy access to necessary information about the event and answer frequently asked questions.

· Oversaw merchandise operations, including pre-orders, onsite sales, online sales, and inventory management.

· Created event documentation, such as pricing sheets, driver lists, schedules, and class rules printouts, to keep all staff members informed.

· Designed promotional flyers to communicate key event information effectively.

· Ensured event schedule was followed, adjusting if necessary.

· Managed financial aspects, including cash handling, sales tracking, payouts, and expense reporting.

· Trained and explained roles to new staff to ensure a clear understanding of responsibilities.

· Maintained organized records of event results for future reference.

· Reached out to potential new sponsors to secure funding and support.

· Promoted events through social media and added listings to local community calendars to increase visibility and attendance.

· Managed inventory for an organization specializing in ecommerce and retail sales
· Utilized inventory control software to track and maintain current inventory levels
· Ensured accuracy of inventory data by performing regular cycle counts
· Developed and maintained website
· Installed and configured point of sale (POS) system
· Troubleshot technical issues with POS systems to ensure they were running properly
· Process incoming and outgoing orders, ensuring they are accurate and on time
· Ensure proper labeling, packaging, and sealing of items prior to shipment

· Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

· Educated customers on special pricing opportunities and company offerings.

· Assisted customers with making payments

· Consulted with customers regarding needs and addressed concerns.

· Process incoming and outgoing orders, ensuring they are accurate and on time

· Ensure proper labeling, packaging, and sealing of items prior to shipment

· Coordinated inventory, stocking and ordering.

· Greeted customers, answered questions, and recommended specials to increase profits.

· Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

· Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

· Trained new employees on restaurant procedures and plating techniques.

· Collected tickets and followed proper cash-handling procedures.

· Cross-trained as host and helped with tasks such as greeting diners and escorting guests.

· Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.