Ashlyn Kight
Pittsboro,NC
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Processing Associate
Go PrimeMortgage, Inc.
Apex, NC
05.2025 - 07.2025
- Worked with customers via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Communicated with customers daily to request information and complete paperwork.
- Monitored key dates to obtain information by deadlines.
Food Nutrition Assistant
Food and Nutrition Assistant | Food Nutrition Assistant
Chatham County, NC
08.2024 - 06.2025
- Provided quality control measures by closely monitoring temperature logs, expiration dates, and portion sizes during meal preparation processes.
- Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
- Contributed to team success by providing cross-training support for colleagues in various Food and Nutrition Assistant tasks as needed.
Patient Care Technician
Fresenius Kidney Care Dialysis
Siler City
02.2023 - 08.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Food Service Worker
Crossroads Grill
Siler City
05.2022 - 02.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Greeted customers at counter to fulfill requests and answer questions.
Food Service Worker
Dry Dock Seafood
Siler City
08.2020 - 10.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Performed cash, card and check transactions to complete customer purchases.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
Education
Highschool Diploma -
New Way Christian Academy
06.2022
Skills
- Quick Learner
- Attention to Detail
- Courteous with Strong Service Mindset
- Cash Register Operation
- Managing Phone Systems
- Professional Telephone Etiquette
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Upbeat and Positive Personality
Timeline
Processing Associate
Go PrimeMortgage, Inc.
05.2025 - 07.2025
Food Nutrition Assistant
Food and Nutrition Assistant | Food Nutrition Assistant
08.2024 - 06.2025
Patient Care Technician
Fresenius Kidney Care Dialysis
02.2023 - 08.2024
Food Service Worker
Crossroads Grill
05.2022 - 02.2023
Food Service Worker
Dry Dock Seafood
08.2020 - 10.2022
Highschool Diploma -
New Way Christian Academy