ASHLYN KIRBY
Temecula,CA
Summary
Compassionate and experienced mental health worker with a proven track record of providing excellent support to individuals in need. Skilled in implementing therapeutic interventions and verbal de-escalation with solid background in mental health care. Successfully supported patients through crisis intervention and therapeutic techniques, fostering stable environment. Demonstrated strong communication and empathy in diverse settings, ensuring effective patient engagement and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MENTAL HEALTH WORKER
Redlands Community Hospital: Emergency Room
01.2023 - 02.2024
- Monitored patients in a 1:1 setting.
- Completed all new patient paperwork: case sheets, line of sites, and valuables.
- Completed and charted patients’ vital signs every 2 hours.
- Became certified in aggressive behavior management.
MENTAL HEALTH TECHNICIAN
San Antonio Behavioral Health Hospital
11.2022 - 04.2023
- Monitored patients while doing rounds; Q-15’s/5’s/ 1:1’s.
- Monitored CPS/ Probation Officer visits.
- Always observant, verbal de-escalation was my best friend; performed safe restraints when necessary.
- Was responsible for environmental checks, checking in new patients on the units, assisted in smoke breaks and rec time, as well as completing daily glucose checks on diabetic patients.
- Worked all units; adults/adolescents; home unit was aggressive teenage females.
MENTAL HEALTH TECHNICIAN
Rivercrest Psychiatric Hospital
08.2020 - 06.2022
- Monitored patients while doing rounds; Q-15’s/5’s/ 1:1’s.
- Monitored CPS/ Probation Officer visits.
- Always observant, verbal de-escalation was my best friend; performed safe restraints when necessary.
- Was responsible for environmental checks, checking in new patients on the units, assisted in smoke breaks and rec time, as well as completing daily glucose checks on diabetic patients.
- Worked all units; adults/adolescents.
MEDICAL RECEPTIONIST/CASHIER
Shannon Medical Center
09.2020 - 02.2022
- Greeted incoming patients to assess their needs and monitor behaviors for signs of serious medical conditions such as heart attacks or strokes.
- Transcribed providers orders for lab work.
- Used a multiline phone system on a day to day basis.
- Scheduled procedures, tests, and other studies (e.g. X-rays, sonograms, treadmills, EKG's, etc.)for patients, as instructed by staff; and scheduled follow-up appointments.
- Faxed patients information when needed to do so.
Education
BACHELOR OF SCIENCE - INTELLIGENCE ANALYSIS AND SECURITY STUDIES
Angelo State University
San Angelo, TX05.2022
Skills
- Verbal De-escalation
- Critical thinking
- Emotional Intelligence
- Attention to detail
- Teamwork
- Responsibility
- Flexibility
Certification
- BLS; American Heart Association
- MAB Certified
- Cybersecurity Certificate
Timeline
MENTAL HEALTH WORKER
Redlands Community Hospital: Emergency Room
01.2023 - 02.2024
MENTAL HEALTH TECHNICIAN
San Antonio Behavioral Health Hospital
11.2022 - 04.2023
MEDICAL RECEPTIONIST/CASHIER
Shannon Medical Center
09.2020 - 02.2022
MENTAL HEALTH TECHNICIAN
Rivercrest Psychiatric Hospital
08.2020 - 06.2022
- BLS; American Heart Association
- MAB Certified
- Cybersecurity Certificate
BACHELOR OF SCIENCE - INTELLIGENCE ANALYSIS AND SECURITY STUDIES
Angelo State University
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