Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
GeneralManager
Ashlyn Mattila

Ashlyn Mattila

Yacolt,WA

Summary

Office Management and Administration Professional experienced in optimizing productivity, efficiency and customer service quality across various environments. Dependable, ethical and reliable support specialist and leader with an eye for accuracy and problem solving. Motivated by serving others. A team-player, promoting organizational, technical and business acumen. Skilled in collaborating effectively with junior and senior staff to ensure operational and service excellence. Thrives by cultivating a positive learning environment and inspiring growth in the company and customers.

Overview

6
6
years of professional experience

Work History

Office Manager

Diamond Concrete Cutting Inc.
Yacolt, WA
11.2016 - Current
  • Maintained filing systems.
  • Oversaw office inventory activities by ordering, shopping and organizing products.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of bookkeeper, junior staff and CEO.
  • Managed multiple tasks including part runs, banking, and technical/computer assistance to executive.
  • Spearheaded planning and execution of office renovation by coordinating movement of office furniture, files and supplies during reorganization.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Matched purchase orders with invoices and recorded necessary information.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Home Educated
Yacolt, WA
06.2016

Skills

  • Staff training
  • Office management
  • Deposit collection and bill paying
  • Office supplies and inventory
  • Proficient in Supply Pro software
  • Familiar with Office Suite, proficiency in Outlook and Word
  • Ability to be flexible and poised under pressure
  • Strong interpersonal and communication skills

Timeline

Office Manager

Diamond Concrete Cutting Inc.
11.2016 - Current

High School Diploma -

Home Educated

Additional Information

  • Worked as a part-time reforester, planting, pruning and managing small timber during the winter, spring and summer in all weather conditions- 2013-2021
  • Licensed Private Pilot - 2022
  • Pianist and private, part-time, elementary piano teacher - 2017 to present
  • Currently pursuing bookkeeping certification and CPE through Illumeo, QB and Excel training.
Ashlyn Mattila