Consistent business professional enthusiastically pursuing an opportunity to utilize foundational leadership, problem-solving, analytical and management skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Operations Coordinator
Saint Vincent De Paul
03.2019 - Current
Oversee day-to-day operations of large teams across several sites.
Collaborate with area managers to evaluate needs and optimize operational plans.
Work with vendors to make purchases and reconcile invoices.
Partner with the human resource department to ascertain hiring documents and subsequently file and report all new hire documents to MSDE.
Maintains all on-site personnel records, including updating personnel and training information for new hires. Serves as liaison between head start program and city officials handling licenses and permits. Ensuring that all sites licenses and permits are up to date.
Creates and submits all check requests based on submitted invoices.
Responsible for ensuring CACFP related policies and procedures are implemented consistently giving support and oversight to all site managers. Primary point of contact for meal vendor including weekly meal planning, ordering, issue resolution, and meal invoicing.
Verifies classroom point of service entries, runs, and submits weekly and monthly COPA meal count forms.
Evaluate upcoming program plans to forecast expected resource needs.
Luxury Sales Associate
Saks OFF 5TH
06.2018 - Current
Drive and exceed individual KPI sales goal by ensuring highest level of customer service, cross-selling and promoting additional products and services
Build rapport with customers by asking probing questions and utilizing effective listening skills
Pioneer new accounts and maintain strong, growing customer base
Manage cash register, communicated with customers and operated sales floor
Work as team player and partner with fellow colleagues, foster open and constructive communication, to ensure consistent exceptional experience and contribute to a positive working environment
Maintain optimal financial controls by following loss prevention procedures and protecting cash assets.
Associate
Keepers Staffing Employment Agency
01.2018 - 03.2019
Committed, skilled team member gaining relevant work experience while seeking an ideal employment opportunity.
Gift Processing Analyst
Archdiocese of Baltimore
Process gifts and pledge agreements with high detail management ensuring gifts conform to legal and financial requirements
Raptured donor information, reconciled transactions and deposit funds utilizing banking, credit card processing, and Raiser's Edge fundraising software
Created and updated constituent record
Verified client information by analyzing existing evidence on file.
Leasing Agent
Beech Farms Apartments
Utilized knowledge-sharing to contribute to team effectiveness
Conducted apartment tours, answered questions and highlighted selling features and benefits of the property
Created, interviewed and screened prospective tenants
Secured signatures of renters on lease agreements after confirming their understanding of terms and conditions
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Selling Associate
Forever 21
01.2014 - 08.2016
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
Bachelor of Science - Business Administration - Management
Bowie State University
Bowie, MD
08.2013 - 05.2017
Skills
Leadership
Flexible and Adaptable
Interpersonal Skills
Problem solving
Organizational
Timeline
Operations Coordinator
Saint Vincent De Paul
03.2019 - Current
Luxury Sales Associate
Saks OFF 5TH
06.2018 - Current
Associate
Keepers Staffing Employment Agency
01.2018 - 03.2019
Selling Associate
Forever 21
01.2014 - 08.2016
Bachelor of Science - Business Administration - Management