Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Ashlyn Melson

West Plains,MO
Ashlyn Melson

Summary

Dynamic and customer-focused professional with experience at Sonic and McDonald's, excelling in drive-thru operations and cash handling. Recognized for enhancing guest satisfaction through effective communication and prompt service. Proven ability to maintain order accuracy while fostering a positive environment, contributing to repeat business and a stellar reputation.

Energetic and customer-focused individual with natural ability to connect with people and provide top-notch service. Possesses good understanding of fast-paced environments and effective communication skills. Committed to ensuring positive customer experiences and adding value to team.

Offering positive attitude and strong desire to learn and grow in fast-paced work environment. Brings ability to quickly adapt to new tasks and deliver excellent customer service. Ready to use and develop communication and multitasking skills in [Desired Position] role.

Developed strong customer service and communication skills in fast-paced food service environment. Excels in multitasking and ensuring customer satisfaction. Seeking to transition into new field where these skills can be effectively utilized and further developed.

Hospitality professional with solid background in customer service and order management for high-volume, fast-paced settings. Known for strong teamwork and results-driven approach, consistently ensuring customer satisfaction and operational efficiency. Reliable and adaptable, with strong communication skills and positive attitude.

Diligent [Desired Position] with extensive experience in delivering top-notch customer service in fast-paced environment. Proven track record of ensuring timely and accurate order delivery while maintaining friendly and professional demeanor. Demonstrated ability to handle cash transactions and manage customer interactions efficiently.

Overview

1
year of professional experience

Work History

Sonic

Carhop
06.2023 - 11.2023

Job overview

  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
  • Enhanced sales by upselling menu items and promoting daily specials.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.

McDonald's

Cashier
03.2023 - 06.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.


Education

Summersville Junior High
Summersville

High School Diploma
05-2027

University Overview

I got pregnant at a young age and dropped out. Now I am trying to find a job so that I can get my GED and go further with my education.

Skills

  • Good communication
  • Drive-thru experience
  • Strong work ethic
  • Flexible schedule
  • Cleaning and sanitizing
  • Promptness and punctuality
  • Order accuracy
  • Guest satisfaction
  • Beverage preparation
  • Cleanliness

Languages

English
Full Professional

Timeline

Carhop
Sonic
06.2023 - 11.2023
Cashier
McDonald's
03.2023 - 06.2023
Summersville Junior High
High School Diploma