Summary
Work History
Education
Skills
Timeline
Hi, I’m

Ashlyn Nixon

Indianapolis,IN
Ashlyn Nixon

Summary

Dynamic and adaptable professional with a proven track record at Papa John's Pizza, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and resolve complaints efficiently, backed by exceptional verbal communication and GPS technology skills. Achieved significant improvements in delivery accuracy and customer trust, showcasing a blend of hard and soft skills.

Work History

Papa John's Pizza

Delivery Driver

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Private Residence

Babysitter

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Administered medications by following strict instructions from parents.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.
  • Negotiated conflict between children, teaching resolution skills and empathy.
  • Supported educational development by assisting with homework and school projects.
  • Encouraged children to be understanding and patient with others.
  • Identified warning signs of emotional and developmental problems in children.

Papa John's Pizza

Restaurant Hostess

Job overview

  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Central Nine
Greenwood, IN

High School Diploma

Central Nine
Greenwood

Certificate from Nursing
05.2022

University Overview

Completed Certified Medical Assistant with BLS certification

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Problem-solving
  • Complex Problem-solving
  • Order verification
  • Payment collection
  • Product promotion
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Exceptional written and verbal communication skills

Timeline

Delivery Driver

Papa John's Pizza

Babysitter

Private Residence

Restaurant Hostess

Papa John's Pizza

Central Nine

High School Diploma

Central Nine

Certificate from Nursing
Ashlyn Nixon