Summary
Overview
Work History
Education
Skills
Timeline
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Ashlyn O'Dell

Olathe,KS

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Excellent work performance in individual and team roles combined with superior attendance record.

Overview

3
3
years of professional experience

Work History

General Labor Worker

Sylas And Maddy's
05.2021 - Current
    • Maintained work areas by cleaning and straightening for maximum productivity and safety.
    • Performed general housekeeping and cleaning tasks.
    • Adhered to company policies, safety procedures, and performance standards.
    • Worked fast to complete tasks and meet daily deadlines.
    • Helped in development of new procedures and processes to improve work performance.
    • Handled customer inquiries courteously and professionally to enhance satisfaction.

Bowling Associate

Main Event
01.2022 - 02.2023
    • Greeted guests and attended to related needs.
    • Responded to guest inquiries and service issues.
    • Cleaned furniture and tables.
    • Monitored use of facility and addressed or reported potential hazards.
    • Built and established positive relationships with patrons, team members and supervisors.
    • Monitored guests and enforced rules, maintaining safety for visitors and staff.
    • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
    • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
    • Trained new recreation attendants on safety procedures and customer service tactics.
    • Issued tickets to customers and collected payment and fees for desired services.
    • Greeted customers entering store and responded promptly to customer needs.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Welcomed customers and helped determine their needs.
    • Restocked and organized merchandise in front lanes.
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
    • Assisted customers with returns, refunds and resolving transaction issues.
    • Answered questions about store policies and addressed customer concerns.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Tallied cash drawer at beginning and end of each work shift.
    • Upsold additional products and services to customers, increasing revenue.
    • Performed cash, card and check transactions to complete customer purchases.
    • Operated cash register to record transactions accurately and efficiently.
    • Handled cash with high accuracy and took care to check bills for fraud.
    • Used POS system to enter orders, process payments and issue receipts.
    • Learned duties for various positions and provided backup at key times.
    • Worked with floor team and managers to meet wide range of customer needs.
    • Responded promptly to requests for assistance, spills and customer inquiries.
    • Checked personal identifications during alcohol and tobacco sales.

Retail Associate

Rally House
12.2020 - 05.2021
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Education

High School Diploma -

Olathe South High School
Olathe, KS
05.2023

Skills

  • Cash Register Systems
  • Receipt and Refund Issuance
  • Cash Drawer Management
  • Customer Service
  • Time Management Skills
  • Staff Training

Timeline

Bowling Associate

Main Event
01.2022 - 02.2023

General Labor Worker

Sylas And Maddy's
05.2021 - Current

Retail Associate

Rally House
12.2020 - 05.2021

High School Diploma -

Olathe South High School

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Ashlyn O'Dell