Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ashlyn Odle

Katy,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Cafe Manager

Coffee Fellows
Katy, TX
09.2024 - Current
  • Set goals for staff performance while providing feedback to motivate them towards success.
  • Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
  • Analyzed financial data related to sales, profits, budgeting in order to make informed decisions regarding the cafe's future direction.
  • Organized promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
  • Assisted with customer requests and answered questions to improve satisfaction.

Bar Manager

Bar Louie
Sugar Land, TX
06.2023 - 09.2024
  • Prepared detailed reports on daily sales figures to track trends in customer preferences.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Full Time Parent

N/A
04.2022 - 06.2023

Server

First Watch
Katy, TX
12.2021 - 04.2022
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Service Manager

Bar Louie
Sugar Land, TX
05.2021 - 12.2021
  • Resolved customer complaints in a timely manner.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
  • Assisted in the development of marketing campaigns targeted at increasing sales opportunities from existing clients.

General Manager

Bonchon
Katy, TX
10.2018 - 05.2021
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Education

High School Diploma -

Katy High School
Katy, TX

Skills

  • Financial records oversight
  • Business marketing
  • Menu development
  • Event preparation
  • Staff management
  • Scheduling

Languages

Spanish
Professional

References

References available upon request.

Timeline

Cafe Manager

Coffee Fellows
09.2024 - Current

Bar Manager

Bar Louie
06.2023 - 09.2024

Full Time Parent

N/A
04.2022 - 06.2023

Server

First Watch
12.2021 - 04.2022

Service Manager

Bar Louie
05.2021 - 12.2021

General Manager

Bonchon
10.2018 - 05.2021

High School Diploma -

Katy High School

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Ashlyn Odle