Ashlyn Pauley
Lithonia,GA
Summary
Versatile and flexible team player recognized for completing quality work with minimal supervision. Highly organized and friendly with 10+ years of experience working with the public. Offering exceptional communication and multitasking abilities. Holds quality and teamwork in high esteem. Caring, compassionate and detail oriented.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialty Sales Team Member
Target
Tucker, GA
03.2023 - Current
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Stocked merchandise in accordance with store policies.
- Assisted other departments with tasks as needed
Delivery Coordinator
Lowes Home Improvment
Elizabeth City, NC
08.2019 - 09.2022
- Organized delivery schedules and routes to ensure timely arrival of goods.
- Tracked shipments, updated customers on delivery status, and addressed any customer inquiries.
- Maintained accurate records of deliveries and invoices in company database.
- Coordinated with warehouse staff to ensure timely loading and unloading of goods.
- Resolved issues related to incorrect or damaged shipments in a timely manner.
- Communicated effectively with vendors regarding shipment details, timelines, payment information.
Office Administrator
Dream Decks LLC
Moyock, NC
08.2018 - 09.2019
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered all incoming calls in a professional manner, directed callers to appropriate personnel, and took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Processed invoices on a timely basis according to established procedures.
FOH Trainer
Cookout - Travel Team
07.2010 - 01.2019
- Developed and implemented comprehensive training programs for FOH staff to ensure high-quality customer service.
- Conducted on-the-job training sessions with newly hired FOH employees.
- Conducted regular performance evaluations of FOH staff to identify areas of improvement.
- Maintained accurate records of employee training activities, including attendance and evaluation scores.
- Ensured compliance with all applicable state and federal laws related to employee safety and health regulations.
- Designed exercises and role playing scenarios to help FOH staff practice customer service techniques.
- Collaborated with management team members to develop new strategies for improving customer satisfaction levels.
EMT Jr - Volunteer
GCRS
Gates, NC
06.2010 - 10.2014
- Assisted in the transport of patients from accident scenes to medical facilities.
- Performed basic life support, including CPR and airway management.
- Provided emergency care at the scene of an accident or other medical incident.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Ensured that all safety protocols were followed when responding to emergency situations.
- Conducted assessments of trauma victims using advanced assessment techniques.
Server / Waitress
Multiple
Elizabeth City, NC
01.2009 - 01.2012
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..etc
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Some College (No Degree) - General Education
Pitt Community College
Winterville, NCSkills
- Strong Work Ethic
- Exceptional customer service
- Experience in a high-volume work environment
- Impeccable organizational skills
- Concise communication skills
- Willingness to learn
Certification
- Forklift Operator, 2021
- Order Picker, 2021
- (Via Lowe's Inc)
Languages
Spanish
Limited
References
References available upon request.
Timeline
Specialty Sales Team Member
Target
03.2023 - Current
Delivery Coordinator
Lowes Home Improvment
08.2019 - 09.2022
Office Administrator
Dream Decks LLC
08.2018 - 09.2019
FOH Trainer
Cookout - Travel Team
07.2010 - 01.2019
EMT Jr - Volunteer
GCRS
06.2010 - 10.2014
Server / Waitress
Multiple
01.2009 - 01.2012
Some College (No Degree) - General Education
Pitt Community College