Ashlyn Robertson

Warehouse worker

Inbound

• Maintain a safe and clean working environment
• Operating RC safely and efficiently
• Accurately receiving, sorting, and storing incoming freight
• Building pallets with uniform layers, correct count and size
• Assist onboarding team member with safe practices and procedures
• Inspecting fright for damages and following appropriate procedures for damaged products

Inbound Damage Defender

• Assess and determine product for damage
• Research product for correct Appointments and Purchase Orders
• Communicate with vendors relaying appointments, purchase orders, and amount of damage with corresponding pictures of damage product
• Organize damage product to easily locate if further research was necessary
• Dispose of damage products safely and appropriately
• Trained other team members on damage processes using jump code and system to verify information as well as how to properly email vendors following correct process

MBP Warehouse Worker

• Operated Order Picker safely and efficiently
• Used system to determine location in warehouse
• Used system to scan pallet IDs and deduct product from location to ensure correct count
• Used system to report discrepancies by placing pallets on hold using correct reason codes
• Safely load cage carts with pulled product
• Safely move unload boxes from cage carts on to conveyers and cut open boxes

Packer

• Read and scan labels
• Placed product with appropriate count in appropriate store locations
• Ensure system registered product placement.
• Report and adjust discrepancies
• Used system to close boxes for shipment to stores
• Trained onboarding team members of safe and proper procedures
• GEMBA training - Quality champion- performed audits to help increase productivity by eliminating wasted movements and effort while ensuing quality was maintained
• Trained other team members on how to read and use GEMBA board and perform audits

• Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Verified products appeared at correct locations in proper quantities.
• Build and maintaining a working relationship with store managers
• Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
• Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.

• Assisted driver delivering package to correct locations
• Used hand held to scan and take picture of package once delivered

Stocker for walmart

• Stocked and faced product in correct locations
• used pallet jack to move pallets
• assisted customer needing help locating products

Packer for Target DC

• Read and scan labels
• Placed product with appropriate count in appropriate store locations
• Ensure system registered product placement.
• Report and adjust discrepancies
• Used system to close boxes for shipment to stores

• Quality control documentation
• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Inspected products before packaging to avoid shipping defective or damaged goods to customers.
• Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
• Packed, weighed and shipped items per customer specifications.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Operated tape machines, scales and label printers to package items correctly.
• Added packed boxes to conveyor belts for movement to shipping stations.
• Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
• Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
• Organized items on racks, shelves and bins to maintain established order.
• Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
• Minimized product loss by reporting any damaged or missing items immediately upon discovery.
• Supported warehouse operations through cross-training in other departmen

• Assist customer with billing issues /understanding of the bill
• Basic tech support
• Resolving issues with account

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Collected room deposits, fees, and payments.
• Completed all tasks in compliance with company policies and procedures.
• Facilitated smooth communication between departments by accurately relaying messages and information.
• Resolved customer problems and complaints.
• Collected payments, processed transactions and updated relevant records.
• Collected and distributed messages to team members and managers to support open communication and high customer service.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.