Ashlyn Salinas
League City,TX
Summary
Dynamic Assistant Manager with a proven track record at Clear Creek Independent School District, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and policy enforcement, resulting in improved customer satisfaction. Skilled in financial management, ensuring accurate cash handling and reporting, ensured the safe transportation and management of deposits. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and a fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Clear Creek Independent School District
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Luigi’s Pizza
Serving
10.2020 - 11.2021
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Cosmetology License
Clear View High School
500 S Walnut St Webster, Tx 05-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff supervision
- Policy enforcement
- Budgeting and finance
- Workplace safety compliance
- Orientating and training
- Marketing tactics
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 14 staff members.
- Achieved kitchen of the month through effectively helping other schools maintain their work load.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- Food Handlers
Timeline
Assistant Manager
Clear Creek Independent School District
10.2022 - Current
Luigi’s Pizza
Serving
10.2020 - 11.2021
Cosmetology License
Clear View High School
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