Summary
Overview
Work History
Education
Skills
Timeline
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ASHLYN SCHULTZ

PICAYUNE

Summary

Experienced with coordinating and managing dispatch operations. Utilizes strong organizational skills and strategic planning to streamline processes and enhance efficiency. Track record of effective communication and problem-solving, ensuring timely completion of work orders.

Overview

15
15
years of professional experience

Work History

Dispatch Manager

ETMG
06.2013 - 08.2025
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Reported to management operational activities and maintained current records.
  • Mentored new hires in navigating the complexities of the Dispatch Manager role.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.

Unemployment Insurance Consultant

ST BERNARD GOVERNMENT COMPLEX
05.2012 - 05.2013
  • Provided ongoing support for long-term unemployed individuals seeking job placement assistance through various local resources available.
  • Enhanced the efficiency of unemployment insurance processes by streamlining application procedures and documentation requirements.
  • Improved client satisfaction by providing timely, accurate, and empathetic guidance throughout the unemployment benefits process.

Food Service Assistant

Burger King
04.2010 - 10.2010


  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.


Education

Gulfport High School
Gulfport, MS

Skills

  • Workflow planning
  • Route planning
  • Phone dispatch
  • Staff training and development
  • Customer communication
  • Field call management
  • Daily reports
  • Route planning expertise
  • Strong leadership
  • Microsoft office

Timeline

Dispatch Manager

ETMG
06.2013 - 08.2025

Unemployment Insurance Consultant

ST BERNARD GOVERNMENT COMPLEX
05.2012 - 05.2013

Food Service Assistant

Burger King
04.2010 - 10.2010

Gulfport High School

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ASHLYN SCHULTZ