Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

ASHLYN SMELLEY

College Station,Tx

Summary

Motivated and hardworking with proven experience in fast-paced customer service and hospitality roles. Recognized for strong communication skills, a positive attitude, and the ability to multitask effectively under pressure. Demonstrates a commitment to excellence, a strong work ethic, and the adaptability to learn and grow within dynamic team environments. Seeking an opportunity to contribute to a company's success while continuing to develop professionally and personally.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitstaff

P.O.E.T.S Billiards
College Station, Texas
07.2025 - Current
  • Approach customers and engaged in conversation through use of effective interpersonal and people skills.
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Server - Bartender

Saltgrass Steak House
College Station
07.2023 - 07.2025
  • Provided exceptional dining and bar service in a fast-paced, high-volume restaurant environment known for quality and hospitality.
  • Accurately took food and drink orders, made knowledgeable menu and pairing recommendations, and ensured timely delivery.
  • Prepared and served alcoholic and non-alcoholic beverages, adhering to company recipes and responsible alcohol service guidelines.
  • Built strong guest relationships to drive repeat business, manage large parties, and provide personalized experiences.
  • Maintained a clean and organized bar and dining section, upholding all health and safety standards.
  • Collaborated with kitchen and front-of-house staff to ensure seamless service and guest satisfaction.
  • Facilitated comprehensive training for new staff to uphold company standards and service quality.

Carhop

Sonic Drive-In
Nacogdoches
05.2021 - 08.2021
  • Delivered fast, friendly, and accurate customer service in a high-paced drive-in restaurant environment.
  • Took customer orders, prepared food and beverages, and ensured all items met brand quality and presentation standards.
  • Managed cash register operations, including handling transactions and balancing cash drawers.
  • Demonstrated adaptability by rotating between roles including food prep, drive-thru, and carhop service.

Guest Service Representative

Splash Kingdom Waterpark
Nacogdoches
05.2020 - 08.2020
  • Delivered excellent customer service by assisting guests with questions, concerns, and park navigation.
  • Served as the first point of contact for guests, providing a friendly and welcoming experience from entry to exit.
  • Assisted guests with ticket purchases, season pass processing, park information, and general inquiries.
  • Promoted park services, attractions, and special events to enhance the guest experience.

Education

Undergraduate - Agricultural Leadership, Education, & Development

Texas A&M University
College Station, TX
05-2026

High School Diploma -

Garrison High School
Garrison
05.2022

Skills

  • Teamwork
  • Fast Learner
  • Ability to Multitask
  • Adaptability
  • Ability to Work Under Pressure
  • Leadership
  • Communication
  • Conflict Resolution

Certification

  • Cvent event planning / marketing certified

Accomplishments

  • Accepted into Texas A&M University LACER research program

References

  • Kellee Hogan, (254)-633-0825
  • Leah Jones, (979)-220-7049
  • Sara Brucia, (936)-615-8600

Timeline

Waitstaff

P.O.E.T.S Billiards
07.2025 - Current

Server - Bartender

Saltgrass Steak House
07.2023 - 07.2025

Carhop

Sonic Drive-In
05.2021 - 08.2021

Guest Service Representative

Splash Kingdom Waterpark
05.2020 - 08.2020

Undergraduate - Agricultural Leadership, Education, & Development

Texas A&M University

High School Diploma -

Garrison High School

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