Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashlyn Smith

Melbourne

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Kohl's
09.2024 - Current
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Greeted customers and provided outstanding customer service.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.

Care Companion

Self-employeed
01.2023 - 12.2024
  • Managed household tasks such as laundry, cleaning, and cooking nutritious meals to create a comfortable living space for the patient.
  • Ensured patients' safety by closely monitoring their health and promptly addressing any concerns or changes in condition.
  • Provided compassionate, personalized support to clients, promoting safety, independence, and well-being
  • Assisted with daily tasks including medication reminders, transportation to medical appointments, and running errands such as grocery shopping

Delivery Driver

DoorDash
10.2022 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Assistant

Health First Outpatient Therapy
08.2020 - 09.2022
  • Organized and restocked supplies to ensure efficient workflow and inventory management
  • Cleaned and maintained equipment to uphold hygiene and operational standards
  • Provided support to front office staff, including administrative assistance and customer service

Education

Associate of Arts - Business Management

Eastern Florida State College
Cocoa, FL
12-2025

Skills

  • Customer service
  • Cash register operation
  • Order processing
  • Truck unloading
  • Problem-solving
  • Teamwork and collaboration
  • Returns and exchanges
  • Goal driven
  • Adaptable and flexible

Certification

  • Microsoft Office Specialist (MOS) – (Word, Excel)
    Issued by Microsoft, (May, 2022)

Timeline

Retail Sales Associate

Kohl's
09.2024 - Current

Care Companion

Self-employeed
01.2023 - 12.2024

Delivery Driver

DoorDash
10.2022 - 09.2024

Assistant

Health First Outpatient Therapy
08.2020 - 09.2022

Associate of Arts - Business Management

Eastern Florida State College

Similar Profiles

CREATE PROFILE