ASHLYN SZILAGYI
Saginaw,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Consumer Sales Administrative Assistant
Interstate Moving Relocation Logistics
08.2023 - Current
- Review moving estimates and upload them into SISTRS and IVUE
- Update pack counts in STS and Local Operations Query
- Confirm pack, load, and delivery dates and ensure that dates reflect across the various systems we use
- Verify that the documents received are entered into the correct files/shipments
- Responding to and conducting emails regarding business
- Ordering 3rd Party Services for items that require special assistance
- Requesting/providing information updates from/to the operations team
- Requesting/providing information updates from/to the sales team
- Revising sales estimates
- Booking leads provided by sales representatives
- Provide training to new employees.
- Continually seeking methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Creating and maintaining detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteering to help with special projects of varying degrees of complexity.
- Assisting coworkers and staff members with special tasks on daily basis.
- Identifying and recommending changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitating timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Interstate Moving Relocation Logistics
01.2023 - 08.2023
- Reviewed premove surveys and entered preapprovals into the Defense Personal Property System and Traffic Management System
- Confirmed delivery dates and ensured that dates reflect across the various systems we use
- Verified that the documents received are entered into the correct files/shipments
- Responded and conducted over 200 emails per day regarding business
- Ordered 3rd Party Services for items that require special assistance
- Requestded/provide information updates from/to military bases
- Requested/provided information updates from/to various agents for shipments.
- Verified temporary storage in transit requests and requested approval from military bases
- Developed strategies to streamline and improve office procedures
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Assisted coworkers and staff members with special tasks on daily basis
- Volunteered to help with special projects of varying degrees of complexity
Quality and Scoring Specialist
Interstate Moving Relocation Logistics
01.2022 - 01.2023
- Spoke with 50+ customers per day to ensure they received 5 star services
- Assured customers that our company will do everything in our power to restore faith in the company
- Reviewed company and military policies when handling shipments
- Provided correct information and paperwork to customers when asked
- Attended meetings and aided with presentations
- Used military and in-house software to perform daily tasks
- Updated goals within my team
- Worked closely with other scoring and quality specialists to identify ways to improve customer service
- Updated customer records in the Traffic Management System, Defense Personal Property System, EZDPS, and the company records in IVUE
- Input customer ratings into the Traffic Management System for internal use.
Second Assistant Manager
The Yankee Candle Company
11.2018 - 09.2022
- Assisted customers on the sales floor
- Communicated business matters with the district and regional managers
- Handled customer complaints and addressed the issue
- Organize products from shipments and put them out on the sales floor
- Traveled to other stores to assist
- Handled cash at the register
- Opening and closing the store
- Responding and conducting emails regarding business
- Trained four employees for seasonal positions
- Was promoted from sales associate to a management position after 20 months (about 1 and a half years) of working
- Praised by the store manager and district manager for stepping up to management and working so diligently.
Brand Ambassador
Cherry Republic
09.2021 - 01.2022
- Took inventory of over 100 items each week and preparing them to go onto the sales floor
- Handled cash at the register
- Provided quality customer service
- Hold knowledge of over 20 types of wine, and sample them to customers while providing product knowledge
- Ensured that there is a clean, sanitary workspace for the free food samples
- Basic cleaning procedures
- Gift boxing various items for guests.
Stylist
Bridal by 'Viper'
07.2019 - 07.2020
- Helped girls find their dream dresses for their special occasions
- Assisted in finding the best accessories for customers
- Organized a fashion show with over 50 models that hundreds of people had attended
- Processed custom orders for customers
- Communicated issues with sizing and colors of dresses with the designers
- Memorized inventory of the accessories and special occasion dresses.
Education
BBA - Operations and Supply Chain Management
University of Michigan-Flint
05.2025
Frankenmuth High School
Frankenmuth, MI06.2020
Skills
- Microsoft Suite
- Google Suite
- Professional Communication
- Database Management
- Workflow Optimization
- Data Entry
- Process Optimization
- Documentation And Reporting
- Data Collection And Organization
- Professional and mature
Awards
- The Moving and Storage Institute Scholarship, 2023
- Alan F. Wohlstetter Scholarship, 2023
- Maize and Blue Merit Scholarship, University of Michigan-Flint 2020-2023
- Frankenmuth Lions Club Academic Scholarship; 2020
- Robert S. Olivier Scholarship; 2020
- Lynn Rudd-Arendt Scholarship; 2020
- Frankenmuth Scholarship, University of Michigan-Flint, 2019
- Honor Roll Student for 4 years
- Varsity Letter for Choir; 2018
Timeline
Consumer Sales Administrative Assistant
Interstate Moving Relocation Logistics
08.2023 - Current
Administrative Assistant
Interstate Moving Relocation Logistics
01.2023 - 08.2023
Quality and Scoring Specialist
Interstate Moving Relocation Logistics
01.2022 - 01.2023
Brand Ambassador
Cherry Republic
09.2021 - 01.2022
Stylist
Bridal by 'Viper'
07.2019 - 07.2020
Second Assistant Manager
The Yankee Candle Company
11.2018 - 09.2022
BBA - Operations and Supply Chain Management
University of Michigan-Flint
Frankenmuth High School
Similar Profiles
DOMINIQUE CANCELDOMINIQUE CANCEL
Household Relocation Coordinator at Clancy/Capitol Relocation & Murphy MovingHousehold Relocation Coordinator at Clancy/Capitol Relocation & Murphy Moving
JUNIDA GRACE M. BAUTISTAJUNIDA GRACE M. BAUTISTA
Global Assignment Consultant - Mobility Industry at SIRVA BGRS Worldwide Relocation & Moving ServicesGlobal Assignment Consultant - Mobility Industry at SIRVA BGRS Worldwide Relocation & Moving Services
Godwin NyakurombaGodwin Nyakuromba
Business Development Executive(ZIMBABWE)Freelancer at NICO MOVING & RELOCATIONBusiness Development Executive(ZIMBABWE)Freelancer at NICO MOVING & RELOCATION