Ashlyn Thome
Summary
Hardworking student offering work experience and knowledge of core public health knowledge matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Server
Wegner's St. Martin's Inn
06.2017 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Maintain order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Cultivate warm relationships with regular customers.
- Resolve customer complaints promptly and professionally to maintain positive reputation.
- Explain menu items and suggested appropriate options for food allergy concerns to obtain safe, delicious food.
- Utilize communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff by maintaining clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Starbucks Coffee Company
10.2020 - 06.2021
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prevented infections and maintained store professionalism by cleaning and sanitizing counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
Cashier/Event Staff
Gift Of Wings
06.2015 - 08.2016
- Helped customers complete purchases and returns or refunds, locate items, and provide suggestions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Public Health
University of Wisconsin - Milwaukee
Milwaukee, WI05.2025
Associate of Arts -
Milwaukee Area Technical College
Milwaukee, WI05.2023
Skills
- Public Health Undergraduate Student
- Customer Service
- Computer Skills
- Spanish Speaking (Conversational)
- Cultural Awareness
- Active Listening
- Critical Thinking
Study Abroad
- Costa Rica, January 2024. Spanish, Cultural Immersion, Social Welfare of Central America
- Guatemala, January 2020. Spanish, Cultural Immersion, Volunteer
Timeline
Barista
Starbucks Coffee Company
10.2020 - 06.2021
Server
Wegner's St. Martin's Inn
06.2017 - Current
Cashier/Event Staff
Gift Of Wings
06.2015 - 08.2016
Bachelor of Science - Public Health
University of Wisconsin - Milwaukee
Associate of Arts -
Milwaukee Area Technical College