Ashlyn Vaughn
Saint Amant,LA
Summary
Highly motivated and committed medical assistant with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Baton Rouge Urology Group
06.2022 - Current
- Performed medical records management, including filing, organizing, and scanning documents.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed phlebotomy tasks efficiently while ensuring minimal patient discomfort during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Front Desk Receptionist
St. Michael's Day Spa
01.2021 - 07.2021
- Greeted and welcomed clients and employees, creating a positive first impression and environment.
- Confirmed appointments, communicated with clients, and updated client records.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Prepared and maintained a clean and safe environment for the client and employee areas.
- Maintained an organized workspace by cleaning, organizing and stocking inventory
- Answered, returned, and distributed calls to clients.
- Received and processed payments for services and product inventory.
- Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
- Balance employee availability, customer schedules, and maximum load levels when scheduling appointments.
Daycare Assistant Teacher
Golden Rule Day Care
05.2019 - 05.2020
- Created a safe and nurturing learning environment for children.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
- Incorporate music and play into developmentally appropriate activities.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Cared for and monitored 10–12 children between ages of 1-3 years old.
Restaurant Hostess
Dons Seafood-Gonzales
04.2017 - 04.2019
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Watched dining area staff evaluate server loads and calculate accurate wait times.
- Relayed guest comments or suggestions to the manager on duty for further action.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
- Maintained a balanced cash drawer with correct money values and accurate documentation.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Advised customers about special offerings and menu items to help drive sales.
- Completed daily side work and opening and closing duties without fail.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
Associate of Science - Nursing
Baton Rouge Community College
Baton Rouge, LA12.2025
High School Diploma -
St. Amant High School
Saint Amant, LA05.2020
Skills
- Patient-focused care
- Phlebotomy Techniques
- Clinical Documentation
- Specimen Collections
- Direct Patient Care
- Patient Flow Management
- Customer Service
- Sterile technique
- Medical Procedures
- Appointment Scheduling
- Certified in CPR/AED
- HIPAA Compliance
- Medical Office Assistant
- Medical Assistant
Certification
- BLS/CPR
Timeline
Medical Assistant
Baton Rouge Urology Group
06.2022 - Current
Front Desk Receptionist
St. Michael's Day Spa
01.2021 - 07.2021
Daycare Assistant Teacher
Golden Rule Day Care
05.2019 - 05.2020
Restaurant Hostess
Dons Seafood-Gonzales
04.2017 - 04.2019
Associate of Science - Nursing
Baton Rouge Community College
High School Diploma -
St. Amant High School
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