Ashlyn Williams
Houston
Summary
Dedicated Social Work Graduate student, well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
4
4
years of professional experience
Work History
Insurance Verification Specialist
Kelsey Seybold Clinic
12.2021 - Current
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
CPS Investigations Specialist
Texas Department Of Family Protective Services
10.2020 - 11.2021
- Respond quickly in crisis situations involving children who may be in an abusive or neglectful situation.
- Conduct forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conduct assessments to determine the current or future risk of harm to children.
- Interview people in the case such as the parents, caregivers, person who report the concern, family members, and others familiar with the family situation.
- Assess child safety and take the necessary actions to protect the child as appropriate.
FBSS Administrative Assistant
Texas Department Of Family Protective Services
04.2020 - 10.2020
- Perform data entry into IMPACT and other electronic programs and systems.
- Provide program and agency information and/or makes referrals to other community resources.
- Prepare and maintain statistical reports, case control systems, case records and related files for the unit.
- Type correspondence, form narratives, travel vouchers, meeting notes, and other documents to support work of the unit and files related documents.
Education
Master of Science - Social Work
Chamberlain University
Downers Grove, IL05.2025
Bachelor of Science - Community Health Services
The University of Texas At San Antonio
San Antonio, TX05.2019
Skills
- Knowledge of child development
- Knowledge of family dynamics
- Effective verbal and written communication
- Establishing and maintaining effective working relationships
- Problem solving techniques
- Case Management
- Conflict Resolution
- Risk Assessment
- Case Documentation
- Social Services
- Intervention Planning
- Community Resources
Affiliations
- Alpha Kappa Alpha Sorority, Incorporated.
Timeline
Insurance Verification Specialist
Kelsey Seybold Clinic
12.2021 - Current
CPS Investigations Specialist
Texas Department Of Family Protective Services
10.2020 - 11.2021
FBSS Administrative Assistant
Texas Department Of Family Protective Services
04.2020 - 10.2020
Master of Science - Social Work
Chamberlain University
Bachelor of Science - Community Health Services
The University of Texas At San Antonio