Summary
Overview
Work History
Education
Skills
Timeline
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Ashlyn Woodruff

Urbana ,OH

Summary

Upbeat and motivated female with extensive medical services background with a strong work ethic seeking a position as a Licensed Practical Nurse in the field of drug and alcohol rehabilitation. Currently working as a detail- oriented Patient Access Representative at Maryhaven, showcasing exceptional customer service and proficiency in healthcare software. Skilled in medication administration and fostering team collaboration, contributing to improved operational efficiency and patient satisfaction.

Overview

15
15
years of professional experience

Work History

Patient Access Representative

Maryhaven
06.2024 - Current
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Sales & Parts Representative

M&S Ag Solutions
01.2024 - 04.2024
  • Participated in ongoing training programs to stay updated on industry trends, new products, and best practices in parts management.
  • Demonstrated excellent communication skills when liaising between customers, suppliers, and internal stakeholders.
  • Enhanced customer satisfaction by efficiently processing parts orders and addressing inquiries.

Office Manager

Channell Equipment
01.2016 - 12.2023
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Licensed Practical Nurse / STNA

Green Hills Retirement Community
01.2010 - 01.2018
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Nursing - LPN154884- IV Certified Issued 11/06/13

Nancy J. Knight School of Nursing
Urbana, OH
01.2012

Skills

    Customer Service & Relations

    Medication Administration

    Direct Patient Care

    Vital signs monitoring

    Physical Assessment

    Insurance Verification

    Patient Registration & Admissions

    Caregiving skills

    Task Prioritization, Multitasking & Organization

    Team Collaboration, Supervision & Leadership

Timeline

Patient Access Representative

Maryhaven
06.2024 - Current

Sales & Parts Representative

M&S Ag Solutions
01.2024 - 04.2024

Office Manager

Channell Equipment
01.2016 - 12.2023

Licensed Practical Nurse / STNA

Green Hills Retirement Community
01.2010 - 01.2018

Nursing - LPN154884- IV Certified Issued 11/06/13

Nancy J. Knight School of Nursing

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Ashlyn Woodruff