Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlyn W Roberts

Queens,NY

Summary

I am an aspiring business owner and culinary arts major, that is experienced in customer service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level this position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrated ability to support team projects and adapt to evolving tasks with reliability and flexibility. Known for strong organizational skills and collaborative approach that aligns with achieving team goals.

Overview

7
7
years of professional experience

Work History

Unpaid intern

New York city law department
03.2019 - 02.2020
  • Assisted in the successful completion of various projects by conducting thorough research and analysis.
  • Supported senior staff members with daily administrative tasks, increasing overall productivity within the office environment.
  • Gained hands-on experience with industry-specific software tools by assisting colleagues with various technical tasks as needed.

Executive Assistant

Supermarket
06.2015 - 08.2015
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.

Beauty Store Manager

Beauty Store
06.2014 - 08.2014
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Supervised guests at front counter, answering questions regarding products.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Cashier/ Inventory

Supermarket Warehouse
06.2013 - 08.2013
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

A.A.S - Culinary Arts

Kingsborough Community College
Brooklyn, NY
06-2022

Associate of Arts - Business Administration

Queensborough Community College
Bayside, NY
06.2020

High School Diploma -

Harmon's Seventh Day Advent's
06-2015

Skills

  • Microsoft excel, PowerPoint, Word, dependable, team player, determinative
  • Leadership qualities
  • Fast learner
  • Dependable and reliable
  • Multitasking and organization
  • Data entry
  • Scheduling
  • Administrative tasks
  • Social media
  • Telephone etiquette
  • Social media posting
  • Teamwork
  • Problem-solving abilities
  • Effective communication
  • Multitasking Abilities

Timeline

Unpaid intern

New York city law department
03.2019 - 02.2020

Executive Assistant

Supermarket
06.2015 - 08.2015

Beauty Store Manager

Beauty Store
06.2014 - 08.2014

Cashier/ Inventory

Supermarket Warehouse
06.2013 - 08.2013

A.A.S - Culinary Arts

Kingsborough Community College

Associate of Arts - Business Administration

Queensborough Community College

High School Diploma -

Harmon's Seventh Day Advent's
Ashlyn W Roberts