Ashly Nicole Marks
Covington,GA
Summary
I am a highly motivated person who believes diligence and consistency is the key to reaching my full potential. I teach through words of encouragement. I am in this field because I know I can make a positive impact in this field without ever growing tired of what I have a passion for.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader Manager/ Pre-K Teacher
Bloom's Learning Academy
Covington, Ga
10.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
- Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Collaborated with colleagues to develop interdisciplinary units, fostering a holistic approach to education.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Assisted and supervised Number children through entire school day.
- Organized and supervised large and small group activities.
- Monitored classroom to verify safe and secure environment.
Lead Teacher
Apple Tree Prep Learning Center
Covington, GA, US
04.2020 - 10.2023
- Create lesson plans
- Maintained a protective and encouraging learning setting.
- Adapt quickly to new procedures
- Completed a year of trainings in a month
- Have an abundance of patience
- Demonstrated unwavering positivity during work interactions.
- Collaboration skills with diverse teams.
- One class away from having my associates in ECCE
- Have a Ga PDS
- Acquired knowledge of compliance requirements established by Bright from the Start.
Education
Sophomore - Early Childhood Education
Georgia Piedmont Technical College
Clarkston, GA02.2025
High school or equivalent - Cosmetology
Georgia Piedmont Technical College
Covington, GA02.2025
Skills
- Patience
- Organized
- Multitasker
- Early Childhood Education background
- Childcare experience
- Curriculum development experience
- Teaching experience
- Flexible
Certification
- First Aid CPR AED, 02/01/23, 02/01/25, American Heart Association
- Cosmetology, 12/01/20, Present, Graduated with high honors
- Early Childhood Education Basic TCC, 05/01/21, Present, Certified to teach pre-k aged and younger
- Child Development Specialist, 12/01/21, Present, Understanding of the importance of child development
- Infant/Toddler Specialist, 07/01/22, Present, Knowledge of how to cater to infants and toddlers
- Early Childhood Education Diploma, 07/01/22, Present
- Early Childhood Program Administrator Specialty, 07/01/22, Present, Knowledge of expectations to run a facility
- Mandated Reporter Training, 03/01/23, Present, Certificate for child abuse and neglect
- Mandated Reporter Training, 03/01/23, Present, Certificate for critical links for protecting children in Georgia
- Professional Development Certificate, 10/01/22, Present, Concrete support in times of need
- Professional Development Certificate, 10/01/22, Present, Connections: The foundations of Family engagement
- Professional Development Certificate, 10/01/22, Present, Strengthening Families Georgia: An Effective Approach to Support Families and Communities
- Health and Safety Orientation Training, 10/01/22, Present, 10 hours
Additional Information
All of my training is approved by Georgia Department of Early Child Care and Learning in the state of GA., I have a Professional Development System Profile with Georgia Department of Early Care and Learning Professional Development System.
Personal Information
Authorized To Work: US
Timeline
Team Leader Manager/ Pre-K Teacher
Bloom's Learning Academy
10.2023 - Current
Lead Teacher
Apple Tree Prep Learning Center
04.2020 - 10.2023
Sophomore - Early Childhood Education
Georgia Piedmont Technical College
High school or equivalent - Cosmetology
Georgia Piedmont Technical College