Ashlynn Avery
Birmingham,AL
Summary
Hi, I am a self-motivated PCT/Phlebotomist dedicated to responding to patients with promptness And empathy. Diligent And focused with over 6 years of experience in hospital And Clinical settings Comfortable working with diverse patient population. I am a Vital member of medical care team meeting patients' needs And exceeding care expectations. Offering Services in obtaining specimens for lab And taking vital signs. And Excellent customer service and communication skills and Developing rapport with patients and successfully contributing to team efforts to provide excellent health care.
Overview
10
10
years of professional experience
Work History
Phlebotomist
Med-Lake Laboratory
02.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
Phlebotomist
LabCorp
03.2021 - 09.2022
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
PATIENT CARE TECHNICIAN
PCT, Fresenius Medical Care
07.2019 - 01.2021
- Operation of a dialysis machine include monitoring patients undergoing dialysis treatment, ensuring usage of the machine is safe and secure and adjusting patient fluid removal rates as required
- Enforced facility and procedural policies to maintain safe and therapeutic environment
- Responded promptly to emergency situations and delivered important care to stabilize patients
- Recorded treatment information, pertinent observations, and collected data into flow sheet
- Educated patients and family members on therapies and offered emotional support to improve comfort level, compliance, and outcomes
- Set up, tested, and configured dialysis machinery for optimal therapies
- Obtained blood samples for lab analysis to complete physician orders
- Assisted with clinical and operational procedures to improve patient health and minimize hospitalizations and missed treatments
- Assessed acute and chronic concerns to determine root causes and develop treatment plans
- Checked vitals, conducted physical examinations, and completed basic laboratory tests during routine visits.
Medical Assistant
Medical West
04.2018 - 01.2019
- Answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office
- Welcomed coworkers and visitors and directed to appropriate departments
- Relayed all messages promptly to proper parties
- Reviewed and updated information in front desk computer system
- Kept lobby and reception area clean and neat at all times
- Signed visitors in and out of office and validated parking
- Supported the work of office staff by providing skilled clerical assistance
- Stayed on top of the whereabouts of all staff members throughout the day
- Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences.
Lab Technician/Phlebotomist
American Family Care, Inc
01.2017 - 07.2017
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Carefully reviewed test results for accuracy.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Processed patient specimens according to priority and documented results.
- Logged patient information and recorded results into system.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Prepared blood smears and determined levels of normalcy.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Set up, maintained and verified sterility of lab equipment and tools.
PATIENT CARE TECHNICIAN
Brookwood Baptist Health
06.2014 - 12.2016
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Documented patient intake and dietary requirements and assisted with feeding
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross- contamination
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Used hospital devices, to transport and lift patients
- Kept unit well-stocked and efficient with necessary medical supplies
- Attended to comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care
- Maintained patients' hygiene by assisting with baths and toileting
- Improved patient wellbeing by assisting with exercises, physical therapy, or taking walks around facility
- Applied safety precautions to protect staff from biohazardous materials such as blood-borne pathogens.
Education
Medical Social Work
Miles College
Fairfield, AL2015
HIGH SCHOOL DIPLOMA -
Hoover High School
Hoover, AL05.2013
Skills
- PPE Compliance
- Wound Care
- Operating EKG Equipment
- Updating Medical Records
- Patient Relations
- Routine Laboratory Testing
- Examination Preparation
- Treatment Room Preparation
- Monitoring Patient Progress
- Grooming and Bathing Assistance
- Rapid Strep Testing
- Patient Feeding
- Medical Assistance
- Medical Histories and Vital Statistics
- Electronic Charting
- Patient Toileting
- Height and Weight Measurement
- HIPAA Compliance
- Medical History Collection
- Phlebotomy Functions
- Performing Urinalysis
- Performing EKGs
- Butterfly Venipuncture
- Staff Phlebotomy Training
- Blood Specimen Storage
- Injection Administration
- Dialysis Treatment
- Infection Control Measures
- Biohazardous Waste Disposal
- Water Quality Testing
- Hospice and Palliative Care
- Dialyzer Priming
- Hemodialysis Care
- Sharps Collection
- Glucose Screening
- Patient Data Management Systems
- Paperwork Processing
Timeline
Phlebotomist
Med-Lake Laboratory
02.2023 - Current
Phlebotomist
LabCorp
03.2021 - 09.2022
PATIENT CARE TECHNICIAN
PCT, Fresenius Medical Care
07.2019 - 01.2021
Medical Assistant
Medical West
04.2018 - 01.2019
Lab Technician/Phlebotomist
American Family Care, Inc
01.2017 - 07.2017
PATIENT CARE TECHNICIAN
Brookwood Baptist Health
06.2014 - 12.2016
Medical Social Work
Miles College
HIGH SCHOOL DIPLOMA -
Hoover High School
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