Ashlynn Batts
Victorville,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
11
11
years of professional experience
Work History
Cashier
Speedway Gas Station
Victorville, CA
08.2022 - 12.2023
- Fostered relationships with customers to expand customer base and retain business.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified customer age requirement for alcohol or tobacco purchases.
- Issued receipts, refunds, credits or change due to customers.
- Helped with purchases and signed customers up for rewards program.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Driver
Domino's Pizza
Highland, Ca, CA
04.2018 - 11.2018
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Obtained customer signatures to complete and process paperwork.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Delivered goods and products to customer on time and in excellent condition.
- Customer service, taking orders and handling money
Quality Analyst
Deckers Warehouse
Moreno Valley, CA
07.2017 - 09.2017
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
Shipping and Receiving Associate
Ryder
Fontana, CA
06.2015 - 09.2015
- Updated database with changes in carrier status.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Processed required paperwork to expedite handling of shipped and received goods.
Housekeeper
Decker'sSelf-employed
Corona , CA
01.2013 - 11.2013
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated electronic backpack vacuums and floor sweepers.
Education
High School Diploma -
John W North
Riverside, CA06.2015
Skills
- GPS and Route Planning
- Product Sales
- Shipping and packaging
- Problem-Solving
- Inbound and Outbound Calling
- Stocking and replenishing
- Ordering and Stocking
- Order Taking
- Merchandise Restocking
- Money handling abilities
- Sales
- Equipment Cleaning
- Sorting
- Heavy Lifting
- Disinfection Practices
- Store opening and closing
- Cash Register Operation
- Customer Service
Timeline
Cashier
Speedway Gas Station
08.2022 - 12.2023
Driver
Domino's Pizza
04.2018 - 11.2018
Quality Analyst
Deckers Warehouse
07.2017 - 09.2017
Shipping and Receiving Associate
Ryder
06.2015 - 09.2015
Housekeeper
Decker'sSelf-employed
01.2013 - 11.2013
High School Diploma -
John W North