Results-driven individual with a background in patient care and critical thinking. Successfully handled customer inquiries and resolved issues, contributing to enhanced guest experiences and team performance.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Intern
Parkview Hospital
Fort Wayne, Indiana
08.2022 - 08.2026
Assisted healthcare staff with patient care activities and daily operations.
Maintained cleanliness and organization in patient areas and common spaces.
Supported administrative tasks, including scheduling appointments and processing paperwork.
Patient Care Technician
Cameron Memorial Hospital
Angola, Indiana
09.2021 - 08.2022
Monitored vital signs and reported changes to healthcare team.
Assisted nursing staff with daily patient care and comfort needs.
Documented patient information accurately in electronic health records.
Management Assistant
Texas Roadhouse
Auburn, IN
04.2019 - 08.2021
Handled customer inquiries and resolved issues, significantly boosting guest satisfaction.
Managed staff scheduling to optimize coverage during peak hours, enhancing service availability.
Collaborated with team members to foster a positive work environment and supportive culture.