Ashlynn Coleman
Lubbock,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
City Of Lubbock, Engineering
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Student Worker
The University Of Texas Permian Basin
05.2018 - 07.2021
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Took meeting notes and compiled paperwork to support department.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Office Assistant
A-n-T Pest Control
06.2015 - 04.2019
- Completed clerical tasks such as filing, Scanning, copying, and distributing mail.
- Interacted with realtors by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
Education
Bachelor of Arts - Psychology
The University of Texas Permian Basin
Odessa, TX12.2020
Skills
- Detailed Meeting Minutes
- 10-Key Proficiency
- Program File Distribution
- Business Writing
- Records Management Systems
- Mail Management
- Employee Training
- Travel Administration
- Phone Call Answering
- Staff Motivation
- Time Management
- Complex Problem-Solving
- Critical Thinking
- Employee Timesheet Processing
Timeline
Administrative Assistant
City Of Lubbock, Engineering
08.2021 - Current
Administrative Student Worker
The University Of Texas Permian Basin
05.2018 - 07.2021
Office Assistant
A-n-T Pest Control
06.2015 - 04.2019
Bachelor of Arts - Psychology
The University of Texas Permian Basin