Ashlynn Hebert

Summary

Organized and well-rounded administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and sensible money/time management abilities. Detail-oriented focus on streamlining internal processes and tasks. Thrives in busy environments.

Overview

years of professional experience

Work History

Accounts Payable Clerk/Receptionist Clerk

BBPM/BBCRE

Baton Rouge , LA

2021.06 - Current

Reviewed vendor invoices for appropriate documentation and validity.
Applied proper codes to invoices and files to keep records organized and easily searchable.
Assessed documents in opened batch to verify billing and code accuracy before closing out.
Efficiently processed vendor invoices for approval and payment with consistent on-time delivery.
Opened and assigned new vendor accounts as well as maintained keeping current vendor files up to date.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Scheduled and confirmed appointments and meetings for senior management team.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Sorted, received and distributed mail correspondence between departments and personnel.
Managed multi-line phone system directing individuals to correct or desired personnel and providing general information about operations.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.

Office Manager

Robert Pearson Mechanical Services Inc.

Walker , LA

2020.07 - 2021.03

Increased office organization by developing filing system and customer database protocols.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Updated employee paperwork and records.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Performed billing, collection and reporting functions.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Elevated customer satisfaction ratings by resolving client and case issues effectively.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Enhanced customer satisfaction ratings by resolving account issues efficiently.
Generated financial reports for management review.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Managed office inventory and placed new supply orders.
Oversaw office inventory and timely reordering of supplies.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Wholesale Sales Representative

Solar Supply

Denham Springs , LA

2019.06 - 2020.12

Completed daily call reports, weekly work plans and monthly analyses to submit to territory manager.
Developed new customer base via past relationships, telemarketing and networking.
Performed sales presentations at trade shows to generate new business.
Followed up on sales leads to establish new accounts for wholesale orders.
Maintained detailed knowledge of product lines and sales procedures.
Utilized sales tools to promote effective sales initiatives.
Resolved customer issues and offered continual support throughout sales, and delivery.
Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Networked to build client base and promote products to new and existing clients.
Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
Reviewed existing billing processes and spearheaded ongoing simplification initiatives and operational strategies that improved company collections and customer satisfaction.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.

Education

Livingston Parish Adult Education Center

Walker, LA

08.2019

Skills

Budgetary planning
CRM and office management software
Precision and Accuracy
Time management
Customer relations
Data analysis and entry

Bookkeeping
Money handling
Customer Relations
Proactive and Self-Motivated
Verbal and written communication
Multitasking and Prioritization

Timeline