Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ASHLYNN JONES

Clanton

Summary

I am a hardworking individual with proven relationship-building and time management skills in fast-paced environments. I am successful at multi-tasking with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. I am collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bank Teller

Mutual Savings Credit Union
07.2023 - 11.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Counted and packaged currency and coins.
  • Educated customers on use of banking website and mobile apps.
  • Provided customer records, account statements and copies of checks.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.

Server

Jim's BBQ
01.2021 - 06.2023
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.

Sales/Customer Service

JJ's Produce
05.2021 - 08.2021
  • Provided exceptional service to high volume of daily customers.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Removed expired and overripe items to provide the freshest options and eliminate health risks.
  • Rotated stock to maintain freshness.
  • Greeted customers and offered to help locate produce items.
  • Opened boxes and stocked produce in appropriate sections.
  • Monitored work environment to maintain salary, cleanliness and organization.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Checked prices and located products for customers.
  • Updated pricing and sales signs to promote merchandise.

Education

High School Diploma -

Isabella High School
05.2023

Skills

  • Relationship Building
  • High Energy and Stamina
  • Staff Training
  • Customer Service and Rapport
  • Team Player
  • Money handling
  • Attention to detail
  • Deposit and withdrawal management
  • Customer relationship development
  • Data entry efficiency

Certification

  • Certified Patient Care Technician
  • CPR Certified
  • OSHA Certified

Timeline

Bank Teller

Mutual Savings Credit Union
07.2023 - 11.2024

Sales/Customer Service

JJ's Produce
05.2021 - 08.2021

Server

Jim's BBQ
01.2021 - 06.2023

High School Diploma -

Isabella High School

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