Summary
Overview
Work History
Education
Skills
Timeline
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Ashlynn Leal

Largo,FL

Summary

Proactive professional with a track record of enhancing customer satisfaction at West Coast Medical Resources by skillfully navigating complex processes. Adept in customer service and attention to detail, demonstrated through effective communication and time management. Excelled in creating welcoming environments and streamlining appointment coordination, significantly improving first impressions.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Splash Harbour Waterpark
05.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Account Representative

West Coast Medical Resources
03.2024 - 06.2024
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Assisted clients in navigating complex financial and legal processes to reduce risks.
  • Kept detailed records of customer interactions for optimal traceability.

Education

Associate of Arts - Business

St. Petersburg College
Clearwater, FL
05-2025

High School Diploma -

Osceola Fundamental Highschool
Seminole, FL
05-2022

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Timeline

Account Representative

West Coast Medical Resources
03.2024 - 06.2024

Front Desk Receptionist

Splash Harbour Waterpark
05.2021 - Current

Associate of Arts - Business

St. Petersburg College

High School Diploma -

Osceola Fundamental Highschool

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Ashlynn Leal