Ashlynn Lopez

• Collaborated with company managers regarding product pricing, promotions and markdowns.
• Processed transactions using a point-of-sale system.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

• Professionally and courteously handle inbound customer service and outbound calls in compliance with client policies and directives.
• Also, I would do data entry for clients' cases.
• Developed strong relationships with customers by providing personalized assistance and support.
• Resolved customer complaints promptly and efficiently.
• Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

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• Assisted teachers in creating lesson plans and modifying curriculum.
• Maintained accurate records of attendance and grades for all assigned classes.
• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.

• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Conducted patient intake interviews to collect medical information and insurance details.
• Transcribed recorded practitioners' diagnoses and recommendations into medical records.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Assisted with filing of medical records and documents, maintaining accurate electronic files.
• Processed referrals for specialist care when requested by physicians or patients.

• I mostly handled money and worked as a cashier, but I was also tasked with restocking our merchandise.
• Helped our guests have an enjoyable shopping experience by guiding them to what they were looking for when needed.
• I also did a majority of closing shifts, which leads to restocking.
• Invited guests to join loyalty programs and special promotions to stay connected.
• Greeted customers and provided assistance to ensure a positive shopping experience.

• I worked in the Student Union Game Room a majority of the time, utilizing Microsoft Excel to input data about the equipment that was used.
• I did table and event setups for all university events, while making sure they were sanitized and cleaned after their use.
• Utilized Microsoft Excel for the Student Union inventory, ensuring all equipment and supplies were turned in.
• Also, I worked as an office assistant, utilizing all Microsoft applications while doing clerical work, which led me to gain experience in using office equipment.