Hi, I’m
Ashlynn Patten
Cypress,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
years of professional experience
Work History
The Cheesecake Factory
Server
01.2023 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Pappadeaux's Seafood Kitchen
Server
05.2022 - 05.2023
Job overview
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for guests.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Managed sections for smooth flow of guests and orders.
Cheddars Stratch Kitchen
Server
09.2021 - 05.2022
Job overview
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
Cracker Barrell Old Country Store
Server
01.2019 - 05.2021
Job overview
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Sam Houston State UniversityHuntsville, TX
Bachelor of Science from Business
06.2025
Skills
- Wine Pairings
- Food and Beverage Pairings
- Dining Customer Service
- Menu Memorization
- Ordering Procedures
- High-Volume Dining
- Assist Customers
- Table Turnover Skills
- Restaurant Operation
- Guest Satisfaction
- Fine Dining Expertise
- Station Preparation
- Cleanliness Standards
Timeline
Server
The Cheesecake Factory
01.2023 - Current
Server
Pappadeaux's Seafood Kitchen
05.2022 - 05.2023
Server
Cheddars Stratch Kitchen
09.2021 - 05.2022
Server
Cracker Barrell Old Country Store
01.2019 - 05.2021
Sam Houston State University
Bachelor of Science from Business