Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashlynn Provance

Canton,OH

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
06.2024 - 07.2025
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Negotiated with suppliers for better pricing on high-quality beans, enhancing product quality while maintaining profit margins.
  • Developed new employee onboarding program, accelerating training process and improving new hire performance.

Barista

Biggby Coffee
10.2023 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Sales Associate

American Eagle Outfitters, Inc
04.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Architectural Engineering

The Pennsylvania State University
University Park, PA

GlenOak High School
Canton, OH
05-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Beverage preparation
  • Excellent memory
  • POS system operation
  • Customer service
  • Teamwork and collaboration
  • Listening skills
  • Multi-tasking strength

Languages

Spanish
Limited Working

Timeline

Barista

Starbucks
06.2024 - 07.2025

Barista

Biggby Coffee
10.2023 - 06.2024

Sales Associate

American Eagle Outfitters, Inc
04.2022 - 09.2023

Architectural Engineering

The Pennsylvania State University

GlenOak High School

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