Summary
Overview
Work History
Education
Skills
Timeline
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Ashlynn Rivera

Lancaster,CA

Summary

Dynamic and dedicated professional with a strong background in customer service from Red Robin and Genesis Gymnastics. Proven ability to multitask effectively while maintaining a warm and welcoming atmosphere. Skilled in phone etiquette and adept at managing client interactions, ensuring a positive experience for all visitors.

Overview

1
1
year of professional experience

Work History

Hostess

Red Robin
03.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Receptionist

Genesis Gymnastics
08.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Quartz Hill High School
Quartz Hill, CA
06.2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Timeline

Hostess

Red Robin
03.2025 - Current

Receptionist

Genesis Gymnastics
08.2024 - 04.2025

Quartz Hill High School

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Ashlynn Rivera