
Entry-level EMT with hands-on 911 ambulance and emergency department experience, along with foundational CNA and search-and-rescue knowledge. Skilled in patient communication, basic assessment, teamwork, and maintaining composure in high-pressure situations. Proactively pursued additional ride-alongs with multiple fire/EMS departments and clinical experiences to expand knowledge of emergency and trauma care. Currently pursuing nursing education with an anticipated graduation in 2029, with a strong interest in emergency medicine, trauma care, and continued growth within healthcare and emergency services.
-Delivered personalized service, building trust and rapport with diverse customers to enhance their experience
-Collaborated with team members to maintain organized environment, adapting quickly to changing priorities for smooth operations
-Exhibited reliability, professionalism, accountability, and attention to detail, consistently meeting high service standards
-Contributed to a positive team culture by supporting coworkers, taking initiative and maintaining high level of energy and professionalism through demanding shifts
-Made informed decisions through active listening and clear communication
Acted as the backbone of daily restaurant operations and served as the central point of communication between guests, servers, kitchen, staff, and management.
-Assessed guest needs and concerns quickly, provided appropriate solutions, and addressed issues with active listening
-Welcomed guest with professionalism and a calm demeanor, helping to create a positive and comfortable environment
-Built rapport quickly through active, listening, empathy and clear, respectful communication
-Provided personalized solutions based on specific needs and circumstances while remaining calm and professional
-Communicated effectively with a wide variety of individuals and adapted communication styles to meet personal unique needs and concerns
-Executed safety, sanitation, and operational procedures with attention to detail, ensuring compliance and workplace safety
-Maintained composure and professionalism in high-stress situations, contributing to effective team dynamics
-Recognized changing priorities and responded appropriately, enhancing team effectiveness in dynamic environments