ASHLYNNE EIMAN
Boscobel
Summary
Program Coordinator with 12 years of experience in customer service and program management. Expertise in event planning, membership services, and administrative support, driving successful project outcomes through effective leadership and time management. Proven ability to enhance program delivery and stakeholder engagement through innovative solutions. Skilled in promotions and materials management, adept at handling demanding workloads for regular and special events.
Overview
12
12
years of professional experience
Work History
Program Coordinator
Boscobel Area Chamber of Commerce
Boscobel
07.2024 - 02.2025
- Coordinate program logistics, ensuring timely execution, and resource allocation.
- Facilitate team collaboration, enhancing communication for efficient project delivery.
- Implement tracking systems, achieving measurable progress in program milestones.
- Develop program documentation, maintaining comprehensive records, and updates.
- Organize events and workshops, ensuring successful implementation and participant engagement.
- Fostered strong partnerships with stakeholders to align program goals. Facilitated cross-functional teamwork, ensuring seamless project delivery, and improved outcomes.
- Pioneered new approaches to program coordination, introducing creative solutions for logistics and resource allocation.
- Revamped documentation practices for clarity.
- Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
- Participated in the development of new programs or modifications to existing programs.
- Served as a liaison between external organizations and partners involved in delivering programming services.
Membership Services and Events Assistant
Greater Palmer Chamber of Commerce
Palmer
09.2022 - 05.2023
- Orchestrated bi-weekly luncheons and membership events to strengthen community relationships.
- Revamped social media and website content, streamlining event registrations and boosting member engagement.
- Managed vendor relationships and event logistics for seamless execution of Chamber activities.
- Facilitated member services to ensure comprehensive delivery of benefits.
- Collaborated on membership growth initiatives, achieving significant recruitment success.
- Coordinated events that enhanced member engagement and fostered community ties.
- Maintained digital platforms to improve online presence and outreach effectiveness.
- Supported special projects aligned with organizational goals.
Office Administrator
Spenard Builders Supply
Wasilla
08.2019 - 04.2022
- Managed customer interactions across multiple channels, ensuring accurate order processing and timely service updates.
- Organized and maintained filing systems, including electronic databases and records.
- Verified invoices to maintain billing accuracy and enhance customer satisfaction.
- Responded to inquiries, resolving complaints and fostering strong client relationships.
- Reported feedback to management, addressing service dissatisfaction to improve overall quality.
- Streamlined workflows by efficiently handling clerical tasks and operating various office equipment.
- Conducted daily financial reconciliations, balancing till and books for accurate financial reporting.
- Served as first point of contact for customers and visitors, enhancing overall office operations.
Sales Professional
Fred Meyer Jewel
Eagle River
08.2018 - 08.2019
- Guided customers in selecting jewelry, enhancing purchasing experience and satisfaction.
- Managed inventory and merchandising, ensuring optimal product display and availability.
- Executed data entry and invoice processing, maintaining accurate financial records.
- Handled daily cash operations, ensuring accurate till counts and smooth transactions.
- Collaborated to achieve sales targets, contributing to overall store success.
Swing Manager
McDonald's
Wasilla
07.2017 - 08.2018
- Developed efficient floor plans to optimize workflow and enhance customer experience.
- Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
- Managed and trained a team of 15+ employees in daily operations and customer service.
- Inspected all areas of the store regularly to ensure they were clean and properly stocked.
- Promoted special offers to increase customer engagement and drive sales.
- Managed financial transactions, ensuring precise bank deposits and accurate till counts.
- Trained new team members to elevate service quality and foster team cohesion.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Streamlined operations to boost efficiency and improve overall customer satisfaction.
- Implemented innovative training programs to enhance team performance and service delivery.
- Fostered a cohesive team environment to improve coordination and productivity.
Swing Manager
McDonald's
Great Falls
12.2015 - 06.2017
- Designed efficient floor plans for optimal customer flow and service speed.
- Promoted in-store offers to boost sales and customer engagement.
- Managed financial operations, ensuring accurate till counts and secure bank deposits.
- Trained and mentored new team members, enhancing team productivity.
- Conducted interviews, selecting qualified candidates to join the team.
- Led crew training initiatives, optimized operational efficiency, and enhanced customer satisfaction through strategic scheduling and promotional campaigns.
- Streamlined cash management processes, ensuring accurate till counts and secure bank deposits, while driving sales growth through targeted promotions.
Crew Trainer
McDonald's
Wasilla
04.2015 - 09.2015
- Prepared food efficiently, enhancing kitchen productivity.
- Followed floor plans to optimize workflow.
- Trained new employees, improving team performance.
- Developed management skills for career advancement.
- Delivered excellent customer service, boosting satisfaction.
Hostess
Applebee's
Rapid City
06.2014 - 11.2014
- Welcomed guests, enhancing customer satisfaction and ensuring smooth seating transitions.
- Orchestrated seamless guest experiences, optimising table assignments and enhancing customer satisfaction through attentive service and efficient communication.
Crew Member/Cashier
McDonald's
Rapid City
07.2013 - 06.2014
- Maintained cleanliness of dining area, enhancing customer satisfaction and team efficiency.
- Assisted in food preparation, ensuring consistent quality and timely service delivery.
- Managed dishwashing tasks, supporting kitchen operations and maintaining hygiene standards.
- Delivered exceptional customer service while efficiently managing cash transactions and preparing food orders, contributing to a positive dining experience.
Education
Diploma -
Douglas High School
Douglas, SD, US01.2014
Skills
- Professional communication
- Training delivery
- Time efficiency
- Interview skills development
- Cash handling expertise
- Event organization
- Clerical tasks management
- Customer relations management
- Google productivity tools mastery
- Leadership development
- Bookkeeping skills set
- Sales performance strategies
- Event promotion tactics
- Management capabilities
- Microsoft Office Suite proficiency
- Project execution
- Data analysis techniques
- Conflict resolution strategies
Languages
English (Native).
Accomplishments
- Academic Honor Roll: 2010-2013
- Academic Excellence: 2012
- All State Chorus: 2012-2013
Timeline
Program Coordinator
Boscobel Area Chamber of Commerce
07.2024 - 02.2025
Membership Services and Events Assistant
Greater Palmer Chamber of Commerce
09.2022 - 05.2023
Office Administrator
Spenard Builders Supply
08.2019 - 04.2022
Sales Professional
Fred Meyer Jewel
08.2018 - 08.2019
Swing Manager
McDonald's
07.2017 - 08.2018
Swing Manager
McDonald's
12.2015 - 06.2017
Crew Trainer
McDonald's
04.2015 - 09.2015
Hostess
Applebee's
06.2014 - 11.2014
Crew Member/Cashier
McDonald's
07.2013 - 06.2014
Diploma -
Douglas High School
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