Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashlyn Williams

Macclenny

Summary

Developed strong customer service skills in high-volume, fast-paced environment, effectively managing transactions and resolving issues. Skilled in communication and multitasking, ensuring efficient service and customer satisfaction. Seeking to transition into new field, leveraging background in customer service to bring value to new opportunities.

Overview

16
16
years of professional experience

Work History

Romeo Dentistry

Margaret L Romeo
09.2018 - Current
  • Expanded Duties Dental Assistant-Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Front Office Receptionist (Lead)
  • Verified Dental Insurance, sending claims, and inputting insurance payments
  • Scheduling for a high volume practice
  • Helped patients complete necessary medical forms and documentation.
  • Managed inventory ordering process, reducing shortages and overstock situations by accurately forecasting production needs.
  • Manages our Social Media page: Creating posts and responding to patient interactions

Dentistry 4 Children

Elaine Martinez
09.2012 - 08.2018
  • Lead Treatment Dental Assistant- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Reviewed Treatment plans and insurance coverage with patients

Texas Roadhouse

-
05.2010 - 06.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Tractor Supply

-
10.2009 - 05.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Career Certificate - Expanded Duties Dental Assistant

FSCJ
North Campus
06-2011

High School Diploma -

Middleburg High School
Middleburg
05-2010

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Computer & Design skills
  • Leadership Skills

Languages

English

Timeline

Romeo Dentistry

Margaret L Romeo
09.2018 - Current

Dentistry 4 Children

Elaine Martinez
09.2012 - 08.2018

Texas Roadhouse

-
05.2010 - 06.2011

Tractor Supply

-
10.2009 - 05.2010

Career Certificate - Expanded Duties Dental Assistant

FSCJ

High School Diploma -

Middleburg High School

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