Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.
Hi, I’m
Ashly Traylor
IT Specialist
Carrollton,United States
Summary
Overview
15
years of professional experience
Work History
Insight Enterpises
Technical Support Engineer
10.2023 - Current
Job overview
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Performed root cause analysis of reported issues to enact corrections.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Researched and identified solutions to technical problems.
Sting Inc
Communications Specialist
05.2009 - Current
Job overview
- Answered client queries and complaints to provide strong customer service.
- Took photographs and videos during special events for promotional materials and social media pages.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
University Of West Georgia
Video Editor
05.2019 - 04.2022
Job overview
- Enhanced video quality by applying color correction, grading, and special effects techniques.
- Streamline editing process for faster turnaround times by utilizing advanced software tools.
- Collaborated with production teams to ensure cohesive storytelling and visual continuity across multiple projects.
Wolf Internet Radio
Social Meda Manager
08.2016 - 05.2019
Job overview
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Apple, Atlanta , Georgia
Technical Support Representative
04.2014 - 12.2017
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
Education
Independence University Salt Lake City, UT
Master of Science from Management Information Systems
01.2021
University Overview
University of West Georgia Carrollton, GA
Bachelor of Science from Mass Communication
05.2017
University Overview
Skills
- Sound editing proficiency
- Audio-to-video synchronization
- Photography
- Sound Editing
- Graphic Design
- Digital asset management
- Content Production
- Content Development
- Pre-Production Planning
- Advanced editing techniques
- Audience Analysis
- Community Engagement
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
https://www.facebook.com/ashly.traylor
https://www.ashlytraylorincorporated.com
https://www.ashlytraylorhaircollection.com
Timeline
Technical Support Engineer
Insight Enterpises
10.2023 - Current
Video Editor
University Of West Georgia
05.2019 - 04.2022
Social Meda Manager
Wolf Internet Radio
08.2016 - 05.2019
Technical Support Representative
Apple
04.2014 - 12.2017
Communications Specialist
Sting Inc
05.2009 - Current
Independence University
Master of Science from Management Information Systems
University of West Georgia
Bachelor of Science from Mass Communication
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