Ashmara Carestyl

• Coordinated recruitment processes, enhancing candidate engagement and streamlining onboarding procedures.
• Developed staffing schedules, optimizing resource allocation across multiple projects.
• Collaborated with management to identify staffing needs and implement effective hiring strategies
• Assisted with personnel records management to support recordkeeping accuracy.
• Completed human resource operational requirements by scheduling and assigning employees.
• Create and manage daily, weekly, and ongoing schedules for home health aides, filling shifts for call-outs, vacations, and new cases.
• Serve as a first point of contact, processing new referrals,gathering client information, verifying insurance, and schedule initial assessments.
• Act as a liaison between clients, caregivers, and agency staff, resolving issues promptly and maintaining positive relationships.
• process time cards, handle phone calls, update clients/caregivers records in scheduling software, and provide general office support.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained and updated office records, both digital and physical.
• Processed incoming and outgoing mail and packages according to established procedures.
• Created purchase orders and tracked invoices to avoid missed or delayed shipments.

Provided information and coordinated referrals for available programs.

• Conferred and resolved education-related issues and problems with students, parents and school officials.
• Supported student social, emotional and academic development.
• Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
• Monitored curricula and course sequencing.
• Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
• Answered over 20 student inquiries in-person, by telephone and through email
• Delivered supportive and knowledgeable counseling to students with academic or personal concerns
• Helped students develop organizational, time management and study skills
• Handled administrative work associated with class preparedness and enrollment processing
• Confirmed class schedules with instructors and distributed current details to faculty and staff

• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
• Maintained visitor log for entering and leaving facility for security purposes.
• Routed incoming mail and messages to relevant personnel without delay.
• Handle filing and data entry as requested
• Managed over 100 customer calls per day.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Answered phone promptly and directed incoming calls to correct offices.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Handled cash transactions and maintained sales and payments records accurately.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity