Proficient Operations Analyst successful with managing complex legal contracts and documentation. Thoroughly manages customer data, expertly applying problem resolution via audits and troubleshooting. Extensively familiar with updated standards governing information management. Handles tasks with skill and efficiency and thrives in a data driven environment and forward facing client relations.
Overview
10
10
years of professional experience
Work History
Operations Analyst
Interior Logic Group Property Services
10.2023 - Current
Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
Review and negotiate contracts, master service and vendor agreements. Identifying requirements, communicating with appropriate parties and timely executing contracts.
Monitor contract accounts, preparing and submitting invoices according to contract requirements.
Collaborating with AR and Credit departments on contract payments and assess high-risk accounts.
Created custom reports and visualizations to support decision-making processes.
Finance Manager
Jaguar Portland
05.2023 - 10.2023
Preparing financial paperwork and processing transactions for clients.
Processing credit applications, analyzing results and troubleshooting applications with lenders.
Communicated with sales team and customers to help resolve financial stipulations for lender approval of loans.
Strong data entry within OEM and lender programs, ensuring quick turnaround of client applications.
Reviewed documentation and identified financial discrepancies where applicable.
Loan Closer I
StanCorp Mortgage Investors, The Standard
09.2021 - 11.2022
Analyzed conditions and legal requirements of real estate loan commitments.
Prepared all loan documents and closing instructions for escrow and title companies
Coordinating workloads and files with legal counsel, correspondents, title companies, escrow services and borrowers
Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
Created draft and final loan documents to support loan funding timelines.
Review preliminary title reports for conditions effecting the Company's first lien position and/or underlying collateral quality..
Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
Policy Administration Specialist
The Standard
01.2015 - 09.2021
Ran daily spreadsheets and generated reports reflecting total applications of previous day for disability and life coverage in district.
Checked documentation for accuracy and validity, auditing it against trends and forecasts.
Collaborated with sales team, managers, and district presidents on relaying accurate client information and generated number for campaigns.
Determined eligibility of client as per union guidelines and contract.
Heavy data entry for client applications, with emphasis on accuracy and timely processing for medical claims and billing errors.
Education
Biology
Portland Community College
2015
Skills
Customer Accounts Management
Accounting Contract Billing
Application Reviews
Legal Documentation Reviews
Commercial Properties
Title Document Preparation
Loan Evaluations
Loan Operations
Microsoft Office
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Operations Analyst
Interior Logic Group Property Services
10.2023 - Current
Finance Manager
Jaguar Portland
05.2023 - 10.2023
Loan Closer I
StanCorp Mortgage Investors, The Standard
09.2021 - 11.2022
Policy Administration Specialist
The Standard
01.2015 - 09.2021
Biology
Portland Community College
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